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Unable to install my new printer


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Posted

Hi everyone,

I just got myself a new printer to replace the old one but i am having a hell of a time trying to get it work.It now eightdays and i have notbeen able to get it work. The printer in question is an HP 3520 DESKJET,

Having done this before with many printers i could not dream of taking that long to get this one done. HERE IS WHAT IS I HAVE TO DEAL WITH,EVERY TIME I PUT THE SOFTWEAR IN AND HIT RUN IT TAHE ME TO THE FIRST STAGE BUT NOTHING ELSE.IT WILL THEN STOP AND TELL ME THAT "WINDOW INSTALLER PACKAGE A PROGRAM REQUIRED FOR THIS INSTALL TO COMPLETE COULD NOT BE RUN. "contact your support persona or package vendor... Can sone one help me here .

thank you.....

DEPS


Posted

you could try reinstalling your os from scratch and then installing the printer drivers also is this a usb printer. or look on hp and download the newst drivers

  • 4 weeks later...

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