Jump to content

spoolsv.exe generated errors and will be shutdown


Recommended Posts

Hi ppl...

Has anyone seen this before? or knows of fix?

I have installed MS SUS on a server and service packed the w2k workstations upto sp4 from sp2... While on sp2 everything was fine... however, when they were upgraded the spoolsv error appeared on a machine. i found a reg fix and everything was fine...

3 days later 2 more pc's went down with the same error. so again i applied the reg fix and reloaded the driver which worked again for a few more days then a few more pcs have gone down !!

Is there somthing i'm missing? MS rekon its a printer driver fault. but it is the same one that we used on sp2!

I have also downloaded the latest driver and this is still not fixing the fault.

Help Please !!!

:)

Link to comment
Share on other sites


Came across this on MS KB:

http://support.microsoft.com/default.aspx?...kb;en-us;257859

One thing I have found is the ONLY true way of removing old/conflicting drivers is from the Printers Window (Start/Printers) and then File, Server Properties and select the drivers tab. Remove ALL listed, reboot and then add the latest drivers you need.

Hope this helps :)

Link to comment
Share on other sites

A much more indepth Solution courtesy JSIINC: Solution 4900

Spoolsv.exe has generated errors and will be closed by Windows?

When you open the Printers window on your Windows 2000 Professional Start menu, or when you try to print, you receive the subject error message or one of the following:

Printer operation cannot continue due to lack of resources.

Subsystem unavailable.

These errors are indicative of a damaged printer driver.

To fix the problem:

1. Right-click each printer in the Printers window and press Delete. Press Yes when prompted.

2. Right-click Printers and press Open.

3. In the File menu, press Server Properties.

4. Select the Drivers tab and Remove all the drivers, pressing Yes when prompted.

5. For safe-keeping, use Regedit to export:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print

6. Delete any sub-keys, if they exists, from:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3

7. Delete any non-default sub-keys from:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print\Monitors

The default monitors are:

AppleTalk Printing Devices

Local Port

PJL Language Monitor

Standard TCP/IP Port

USB Monitor

Windows NT Fax Monitor

8. Delete any sub-keys from:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print\Printers

9. Exit the Registry Editor and shutdown / Restart your computer.

10. Install any necessary printers.

End Ref: www.jsiinc.com Article 4900

Link to comment
Share on other sites

Thanks for yuor help Andrew

That is the reg hack i know of ref MSKB Article - 312052

and the bitware one doesn't apply to my software.

I have also been told to delete everything in the "\%systemroot%\system32\spool\printers" folder.

But this is empty. However in the "\%systemroot%\system32\spool\drivers\w32x86\3" folder there are all the printer drivers ever installed. So by stopping the spooler, and deleteing the brother drivers, then resatrting the spooler i am able to load the brother generic pcl5 driver which seems to be ok at the moment....

But the other HP LJ1010 pc after being turned on this morning, seems to have sorted its self out??

:)

will keep you posted...

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...