Jump to content

[Solved] Help needed! Problems with Intel HD3000 on Vista


jytkytin
 Share

Recommended Posts

Hello! :)

I'm a big fan of Vista and would like to get it working correctly on my HP ProBook 6570b. I have now installed Windows Vista Home Premium x64 with SP2 on it and managed to install all the drivers for it, except for the integrated HD3000 graphics. For some reason on the HP's site this laptop has drivers for XP and 7 but not for Vista? But after a lot of searching I found all the other drivers for this laptop :). Specs: Intel Core i3-2370M with Intel HD Graphics 3000, 8GB of DDR3, 320GB HDD, 15.6" 1600x900 display.

The thing is that the drivers for the HD3000 installs just fine but after rebooting there is no picture at all after the loading screen :(. I can still hear the startup sounds and the OS seems to be fully functional otherwise. I have tried the VGA output straight to external monitor and through a docking station, but still nothing, monitor is not even detecting any output from the laptop. If I boot into the safe mode, there is video again, and after unistalling drivers for the HD3000, I can boot just normally and have a video. I have tried many different drivers, without success, including Windows 7 ones, and those didn't work. I also have an old Dell laptop i3-2310m with HD3000 and had Vista on it a couple years ago and there was no problems at all. I also tried the Dell drivers on this HP, but the same thing just happens... blank screen.

On Windows 7 there was no problems at all, so the GPU itself is not faulty. I've tried googling a lot but without success. I also tried to install all the Windows updates and updating the bios to the latest version but it didn't make any difference. It doesn't matter if the driver is installed through the Intel installation wizard, Windows Update or from the device manager, same thing happens always. I have also reinstalled Vista twice for now, with no luck :no:. Any help is greatly appreciated!

Link to comment
Share on other sites


To be absolutely sure, you have the OS fully updated (with Service Pack 2 + Platform Update & its supplement along with security updates)?

Where did you get the driver from (exact link) and what version of it is.

Are you able to provide the hardware identificators for the iGPU? You can find them in device manager properties

Link to comment
Share on other sites

1 hour ago, IntMD said:

To be absolutely sure, you have the OS fully updated (with Service Pack 2 + Platform Update & its supplement along with security updates)?

Where did you get the driver from (exact link) and what version of it is.

Are you able to provide the hardware identificators for the iGPU? You can find them in device manager properties

Thanks for answering :),

Yes, I installed all of the updates Windows Update found. I didn't install the Windows Server 2008 updates because those have already made 2 of my systems unbootable in the past, so I prefer not to install them. Right now it doesn't have all of the updates installed though, because I just reinstalled Vista. But the same thing happens without/with all updates.

Here is a link for the driver, this is the latest one for HD3000 on Vista: https://downloadcenter.intel.com/download/21414/Graphics-Intel-HD-Graphics-Driver-for-Windows-Vista-64-exe-?product=81500

 

Here are the hardware ID's:

PCI\VEN_8086&DEV_0116&SUBSYS_17AB103C&REV_09
PCI\VEN_8086&DEV_0116&SUBSYS_17AB103C
PCI\VEN_8086&DEV_0116&CC_030000
PCI\VEN_8086&DEV_0116&CC_0300

 

Here is a video showing the problem, the driver I install on this is the one from the link above. You can see that num/capslock lights work, sounds etc. I also tried win+r, type something random and it gave errors, and also shutting down from the start menu using keyboard, so the system otherwise is fully functional :unsure:.

 

Link to comment
Share on other sites

14 hours ago, jytkytin said:

Yes, I installed all of the updates Windows Update found. I didn't install the Windows Server 2008 updates because those have already made 2 of my systems unbootable in the past, so I prefer not to install them. Right now it doesn't have all of the updates installed though, because I just reinstalled Vista. But the same thing happens without/with all updates.

 

Aight, then I assume that you had everything updated (still, to make my mind calm, make sure that you have Service Pack 2 installed. It should say in the system properties. Check also in add & remove programs or update history for these KBs and whether they are installed: KB971512 and KB2117917 - Platform Update & its Supplement respectively)

By the way, the driver that Intel currently provides for the iGPU for Vista isn't actually the latest one. There's also version 8.15.10.2827 (15.22.57(.64).2827) that Intel used to provide but they have taken them down (most likely during the cleanup of "old drivers" at November 2019). Fortunately it has been mirrored in web archive, but the download speed is kind of slow so i have reupload them to zippyshare. I believe it's truly the latest Vista driver for that iGPU.

https://forums.laptopvideo2go.com/topic/31282-815102827-152257-1st-and-2nd-generation-arrandale-clarkdale-and-sandy-bridge-windows-7-windows-vista/ - info about the driver

https://www13.zippyshare.com/v/MzOZmMFc/file.html - 64-bit driver

https://www13.zippyshare.com/v/w6UX32wa/file.html - 32-bit driver

Choose one that is appropriate for your OS architecture.

Make sure to uninstall the driver in safe mode and clear the leftovers with Display Driver Uninstaller in safe mode, but make sure that you have .NET Framework 4.6 installed beforehand. You can find the offline installer of .NET 4.6 in the pinned software thread.

You might also want to crosspost this topic to laptopvideo2go. I believe they might help you with that more than I would do.

Best of luck!

Edited by IntMD
Link to comment
Share on other sites

12 hours ago, IntMD said:

(still, to make my mind calm, make sure that you have Service Pack 2 installed. It should say in the system properties.

... But OP confirmed this in

On 3/11/2020 at 6:15 PM, jytkytin said:

I have now installed Windows Vista Home Premium x64 with SP2 on it

... which, to me, sounds like OP used an installation medium with integrated SP2... ;)

Link to comment
Share on other sites

Yes, im absolutely sure that SP2 and all the other updates were installed. I now tried that latest driver but the same thing just happens :(. I installed it with the Intel's own installation wizard, and after unistalling the driver I tried manually installing through device manager, no difference. I remembered that it was actually the Business edition of Vista that was on the Dell laptop, so I installed that on this HP. And again.... blank screen after installing the driver :no:. So the installation media is not the problem.

I had an old Vista thinkpad laying around, so I checked on that how to get to the display properties blindly using the keyboard and did that on this HP. I tried to change the resolution, but nothing happened. Then I printscreened that menu, opened paint, pasted it to there and saved the image, blindly. After that I booted into the safe mode and removed the display driver, rebooted again and checked the image. It was just black and the resolution of the image was 1024x768.

I thought about trying to install XP on this and upgrading it to Vista. But I can't upgrade 32bit XP to 64bit Vista, and since this machine has 8GB of ram, 64bit would be quite important. Of course I could try 64bit XP but im not sure if that can be upgraded to Vista, at least I've never tried that. Another option is to try Server 2008 and see if this same issue happens with it too.

Edited by jytkytin
Link to comment
Share on other sites

3 hours ago, jytkytin said:

Yes, im absolutely sure that SP2 and all the other updates were installed. I now tried that latest driver but the same thing just happens :(. I installed it with the Intel's own installation wizard, and after unistalling the driver I tried manually installing through device manager, no difference. I remembered that it was actually the Business edition of Vista that was on the Dell laptop, so I installed that on this HP. And again.... blank screen after installing the driver :no:. So the installation media is not the problem.

I had an old Vista thinkpad laying around, so I checked on that how to get to the display properties blindly using the keyboard and did that on this HP. I tried to change the resolution, but nothing happened. Then I printscreened that menu, opened paint, pasted it to there and saved the image, blindly. After that I booted into the safe mode and removed the display driver, rebooted again and checked the image. It was just black and the resolution of the image was 1024x768.

I thought about trying to install XP on this and upgrading it to Vista. But I can't upgrade 32bit XP to 64bit Vista, and since this machine has 8GB of ram, 64bit would be quite important. Of course I could try 64bit XP but im not sure if that can be upgraded to Vista, at least I've never tried that. Another option is to try Server 2008 and see if this same issue happens with it too.

Seems like you're SOL. The way I see it you have 2 options:

  1. Test this further but with HP's own drivers which its version fit within the range of the drivers already tested (8.15.10.2622-8.15.10.2827) on currently installed Vista
  2. same as above but on fully updated Server 2008
  3. use the XP drivers which are based on the XPDM model instead of the WDDM model. You'd have to sacrifice some functionability that is only with the WDDM drivers like for ex. Aero.

I'll provide these HP packages soon.

Edited by IntMD
  • Like 1
Link to comment
Share on other sites

@jytkytin And here are those packages: https://anonfile.com/PeC2u5h6o5/hpigpu_7z (compressed into .7z archive, so have 7-zip installed to extract).

Contents:

  • sp57174 - version 15.26.9.64.2712 (revision B; according to the sp57174.html) (driver version: 8.15.10.2712); dated 2012-04-23 (internal encoded driver date: UTC 2012-03-27 02:09:46)
  • sp57420 - version 15.26.9.64.2712 (revision C; according to the sp57420.html) (driver version: 8.15.10.2712); also dated 2012-04-23 (internal encoded driver date still same: UTC 2012-03-27 02:09:46)
  • sp59124 - version 15.26.13.64.2778 (revision A; according to the sp59124.html) (driver version 8.15.10.2778); dated 2012-06-15 (internal encoded driver date: UTC 2012-06-07 03:49:00; windows implies date modified was 2012-09-02)

You will have to test each driver separately from the newest to the oldest. Make sure that you uninstalled the already installed driver and cleaned its leftovers before installing an other one.

Good luck!

Edited by IntMD
Link to comment
Share on other sites

8 hours ago, IntMD said:

@jytkytin And here are those packages: https://anonfile.com/PeC2u5h6o5/hpigpu_7z (compressed into .7z archive, so have 7-zip installed to extract).

Contents:

  • sp57174 - version 15.26.9.64.2712 (revision B; according to the sp57174.html) (driver version: 8.15.10.2712); dated 2012-04-23 (internal encoded driver date: UTC 2012-03-27 02:09:46)
  • sp57420 - version 15.26.9.64.2712 (revision C; according to the sp57420.html) (driver version: 8.15.10.2712); also dated 2012-04-23 (internal encoded driver date still same: UTC 2012-03-27 02:09:46)
  • sp59124 - version 15.26.13.64.2778 (revision A; according to the sp59124.html) (driver version 8.15.10.2778); dated 2012-06-15 (internal encoded driver date: UTC 2012-06-07 03:49:00; windows implies date modified was 2012-09-02)

You will have to test each driver separately from the newest to the oldest. Make sure that you uninstalled the already installed driver and cleaned its leftovers before installing an other one.

Good luck!

Thanks! I will test those tomorrow and report back.

Link to comment
Share on other sites

45 minutes ago, jytkytin said:

Thanks! I will test those tomorrow and report back.

Again, good luck.

BTW i dunno if this would be related, but make sure you have KB2685813 and KB2685811 installed. These are the version 1.11 updates for the Kernel and User-mode Driver Frameworks.

Link to comment
Share on other sites

On 3/13/2020 at 2:54 PM, IntMD said:

@jytkytin And here are those packages: https://anonfile.com/PeC2u5h6o5/hpigpu_7z (compressed into .7z archive, so have 7-zip installed to extract).

Contents:

  • sp57174 - version 15.26.9.64.2712 (revision B; according to the sp57174.html) (driver version: 8.15.10.2712); dated 2012-04-23 (internal encoded driver date: UTC 2012-03-27 02:09:46)
  • sp57420 - version 15.26.9.64.2712 (revision C; according to the sp57420.html) (driver version: 8.15.10.2712); also dated 2012-04-23 (internal encoded driver date still same: UTC 2012-03-27 02:09:46)
  • sp59124 - version 15.26.13.64.2778 (revision A; according to the sp59124.html) (driver version 8.15.10.2778); dated 2012-06-15 (internal encoded driver date: UTC 2012-06-07 03:49:00; windows implies date modified was 2012-09-02)

You will have to test each driver separately from the newest to the oldest. Make sure that you uninstalled the already installed driver and cleaned its leftovers before installing an other one.

Good luck!

I'm unable to download that, I just get 502 Bad Gateway and 504 Gateway Time-out. :dubbio:

Link to comment
Share on other sites

4 hours ago, IntMD said:

Thank you so much! That worked perfectly :thumbup! I put all of those folders in one folder, then went to device manager and selected that folder, let it install and after reboot there was video! Everything, including aero works just fine now :D. Thanks again!

  • Like 1
Link to comment
Share on other sites

  • jytkytin changed the title to [Solved] Help needed! Problems with Intel HD3000 on Vista
2 hours ago, jytkytin said:

Thank you so much! That worked perfectly :thumbup! I put all of those folders in one folder, then went to device manager and selected that folder, let it install and after reboot there was video! Everything, including aero works just fine now :D. Thanks again!

No problem, but here's an one small question for the record:

What was the version of the drivers that the device manager installed and made it to work?

Now I'm not sure but I would've prefered if you installed the driver via the setup.exe so the other intel components would be installed, but if there's no difference between the setup.exe way and the devmgmt way (for ex. it still added the intel igpu control panel), then there's nothing to worry about).

 

Edited by IntMD
Link to comment
Share on other sites

  • 2 weeks later...
On 3/15/2020 at 6:42 PM, IntMD said:

No problem, but here's an one small question for the record:

What was the version of the drivers that the device manager installed and made it to work?

Now I'm not sure but I would've prefered if you installed the driver via the setup.exe so the other intel components would be installed, but if there's no difference between the setup.exe way and the devmgmt way (for ex. it still added the intel igpu control panel), then there's nothing to worry about).

 

It's a version 8.15.10.2778, and it also installed the Intel control panel :).

  • Upvote 1
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.


×
×
  • Create New...