Nomen Posted December 16, 2016 Share Posted December 16, 2016 Got a Dell laptop I use as a test system when I create new win-7 Ultimate SP1 32-bit install images using RT7. So it doesn't get a lot of use. There's a couple of corded USB mice that I use on the system depending where I happen to set it up and turn it on. I notice that one mouse works on either of 2 USB ports on the right side of the laptop, while the second mouse only works on one of the ports. The laptop gives the usual tone-chime sound when either mouse is plugged in and removed from either port. Any idea what's going on here? I thought that things "Just Worked (tm)" with Windoze 7? Link to comment Share on other sites More sharing options...
ryanch94 Posted December 16, 2016 Share Posted December 16, 2016 8 hours ago, Nomen said: Got a Dell laptop I use as a test system when I create new win-7 Ultimate SP1 32-bit install images using RT7. So it doesn't get a lot of use. There's a couple of corded USB mice that I use on the system depending where I happen to set it up and turn it on. I notice that one mouse works on either of 2 USB ports on the right side of the laptop, while the second mouse only works on one of the ports. The laptop gives the usual tone-chime sound when either mouse is plugged in and removed from either port. Any idea what's going on here? I thought that things "Just Worked (tm)" with Windoze 7? Is the USB port that isn't working USB3? Windows 7 doesn't have USB3 drivers included with the install, so to get those ports working you'll need to install those drivers from your manufacturers website Link to comment Share on other sites More sharing options...
Nomen Posted December 16, 2016 Author Share Posted December 16, 2016 This laptop is a core i7 and dates to I think 2011 and I don't think it has USB3 - I think the only way to give it USB3 is through a docking station or slide out the CD drive and slide in a USB3 card. But none of that should matter because I have one mouse (mouse A) that works in both ports and another mouse (mouse B) that works in only one of them. Windows gives off that sound (like a guitar being plucked) when either mouse is plugged into or removed from either port. Link to comment Share on other sites More sharing options...
ryanch94 Posted December 16, 2016 Share Posted December 16, 2016 41 minutes ago, Nomen said: This laptop is a core i7 and dates to I think 2011 and I don't think it has USB3 - I think the only way to give it USB3 is through a docking station or slide out the CD drive and slide in a USB3 card. But none of that should matter because I have one mouse (mouse A) that works in both ports and another mouse (mouse B) that works in only one of them. Windows gives off that sound (like a guitar being plucked) when either mouse is plugged into or removed from either port. Ah I get it now, I was under the impression that neither of the mice worked in the port. Perhaps mouse B itself is faulty? Could be a loose contact that just about makes a connection in the first port but doesn't in the second port? Link to comment Share on other sites More sharing options...
Nomen Posted December 16, 2016 Author Share Posted December 16, 2016 > Perhaps mouse B itself is faulty? Could be a loose contact that just about makes a connection in the first port but doesn't in the second port? But I get the guitar-sound when mouse B is plugged into or out of either port. So Windows must be able to see it being plugged in and unplugged, so there must be some communication with mouse B in either port. I define "working" when I move the mouse and the arrow moves on-screen. The led or laser light is visible/on when mouse B is plugged into either port. Link to comment Share on other sites More sharing options...
jaclaz Posted December 16, 2016 Share Posted December 16, 2016 As always, first thing to try is to thoroughly clean the USB connected devices database in the Registry. Only seemingly unconnected: jaclaz Link to comment Share on other sites More sharing options...
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