synchronising of files with IMAP to a domain email

[bookie32]

Hi guys!

Not sure if I am getting the run around from one.com on this issue...they let me down badly a few years ago ....with lots of lies...not knowing they would be found out....!!

I have a customer who needed his computer reinstalling because of crap etc...

He has Office 2007 on a Windows 7 Professional computer...Outlook has been set to IMAP to the his domain email at one.com....

Now I usually backup files by creating exports of emails, Contacts etc ...which I did....BUT I didn't notice the size of the .pst...!! Didn't get any errors, so I thought no more about it...

I also usually go in the

:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook

and back up those files for safety sake...but the customer assured me that the files should be on the server because of IMAP...

I use IMAP and Outlook 2010 to my gmail account - but I thought IMAP was only a mirror image of what is on the server from Outlook and not the other way around...?

I like IMAP because I can access my files from any computer and there is Always a copy left on the server which doesn't happen with pop3...

Anyway, are there other settings in Outlook that one can use to make sure what I have on the server is the same as I have in Outlook....?

The reason I ask this is that I set his comuter to the .pst file I has backed up - but that isn't a mirror image of what is on one.coms server?

Any advice...please!

bookie32

[submix8c]

Yeah... NO!

Depends on how it was set up. I have mine set up with Google to delete on Successful Download.

I use Outlook Express (default XP/2K3 supplied with IE6) and at Gmail, for the given Account, checked that little box.

Hence the NO! that they may NOT match.

BTW, PST NotNecessarily= WhatServerHas

In addition, you're referring to a Communications Protocol (not causing the "fault" you have).

http://en.wikipedia.org/wiki/Internet_Message_Access_Protocol

[bookie32]

Hi Inconceivable!

You are so right.....help!

I have never looked at the in's and out's of Outlook...I am going to have a chat with the customer tomorrow and have a look at his settings for IMAP under the "sent" menu. Another thing is the constant changes of Office - so I am not really sure what settings are similar in 2007 to 2010.

Thanks for your input!

bookie32