PDF File Damaged

[joe43wv]

I have a co-worker who is having trouble opening PDF's. Whenever the files come in almost every time she gets the following message: The file is damaged and unable to repair. If she receives the file from You Send It, it comes in just fine. She is running Adobe 9 Standard Edition, and we have tried reinstalling but no dice. Any thoughts?

[jaclaz]

I have a co-worker who is having trouble opening PDF's. Whenever the files come in almost every time she gets the following message: The file is damaged and unable to repair. If she receives the file from You Send It, it comes in just fine. She is running Adobe 9 Standard Edition, and we have tried reinstalling but no dice. Any thoughts?

Does the SAME file which errors out in Adobe PDF (Reader?) program open allright in other PDF viewers?

(like Foxit or Sumatra PDF or PDF X-Change)

Or if you prefer, is the actual file broken or it is the Adobe program that errors when a perfectly OK .pdf is opened?

jaclaz