Unable to add hotfixes and updates

[gengakusha]

I am hoping someone can give me some idea where I am going wrong.

I have used nlite a couple of times in the past to create up-to-date install CDs with drivers for my sons' laptops and had no problems at that time. I am now trying to make a generic disc for my own use from a non-OEM CD but I can't seem to make a disc which works even though I am just adding hotfixes and updates.

I am starting with an XP SP2 disc and integrating SP3 then hotfixes/updates. Every time I create an ISO and test it the machine blue screens. To troubleshoot I have tried in stages. Integrating SP3 is no problem. I get a bootable disc (I have also manually slipstreamed and confirmed I get an identical set of files). Adding updates is where it goes wrong. I have even tried with just one update (once with KB898461 as that is the first update to install automatically after installing from the SP3 disc, once with KB923789 as the oldest critical update) but although nlite doesn't indicate there are problems, I end up with an image which does not install. In all cases the BSOD shows there is a problem with win32k.sys. I am not changing anything else at all - no components removed, no attempts at configuration.

All of my tests are done by booting VMs from ISOs (which is how I have tested the last time) so the problem is not connected to CD burning.

Can anyone suggest what might be going wrong and what I could try to fix it?

[Ponch]

Maybe nothing wrong ? I searched this forum for "win32k.sys" and someone reports having a problem in a VM but not on real hardware. Which is strange indeed.

[gengakusha]

Maybe nothing wrong ? I searched this forum for "win32k.sys" and someone reports having a problem in a VM but not on real hardware. Which is strange indeed.

Thanks for the pointer. Unfortunately, at the moment I don't want to re-install on my laptop so I can't test on hardware. Last time I used nlite I tested in VMWare and nlite hasn't changed so if that's the problem then it is the new version of VMWare or the difference in language (last time I was building an English version, this time it is Japanese). I will test with English to see what happens.

[gengakusha]

I did some testing with English and had no problems which suggested that the problem might not be the VM environment after all ... so I did some more searching.

I found the answer in the MSFN Windows XP forum

It seems that this is a problem with Japanese XP. If anyone comes across this and is looking for the answer have a look at the thread "Bug with Japanese XP".