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Can't browse internet


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I have this Windows 7 laptop that I am having problems browsing the internet with. I have already scanned for viruses with Malwarebytes and Super Antispyware - no viruses. I have checked internet connection settings for proxies, no proxies. I can ping google, no problem. I can ping any computer on the LAN by IP and NetBOIS, no problem. I have disabled the firewall, reinstalled NIC drivers. I can browse the internet while in safe mode but I can't browse in normal mode and I also can't access network shares through WIndows Explorer.

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IE, Chrome, Firefox. None of them worked.

I believe I might have found the problem. There was a leftover Norton service running and Norton wasn't installed anymore (I uninstalled it over a month ago). I uninstalled it and they all started working again. I had been working on this problem for 3 days.

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  • 1 month later...

Norton to me has always been a nightmare. its a heavy app that seems to not want to uninstall completely. You can try REVOUninstaller next time to fully remove Norton.

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