JoRJa Posted November 10, 2013 Share Posted November 10, 2013 (edited) KA6 is connected onIntel® ICH10 Family USB Enhanced Host Controller - 3A3Awhich shares IRQ channel withIntel® ICH10 Family USB Universal Host Controller - 3A34Here is ASUS Sabertooth X58 IRQ Assignmentsand video demonstration of my problem that I have recorded on Win7 x86 machine (Now I have x64)http://www.youtube.com/watch?v=oePtCBsHkQE Edited November 10, 2013 by JoRJa Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted November 11, 2013 Author Share Posted November 11, 2013 have you tried to connect it to other USB ports? Link to comment Share on other sites More sharing options...
JoRJa Posted November 11, 2013 Share Posted November 11, 2013 (edited) Yes, I have tried all of them but unfortunately with no luck. I have borrowed RME Babyface from our Music Technology Studio. Removed Komplete Audio 6 from USB Port and connected Babyface. I have run same programs — Gom Player, Mozilla Firefox (also plugin_container.exe), Media Player Classic, Cubase 6 AI. RME Interface work very well, with no crackles or pops in sound @ 1024, 512, 256 buffer settings. Here is a log from xperf testing RME Babyface.xperf -i babyface_wo_clicks.etl -a dpcisr > results_dpcisr.txt CPU 0 Usage CPU 1 Usage CPU 2 Usage CPU 3 Usage CPU 4 Usage CPU 5 Usage CPU 6 Usage CPU 7 Usage usec % usec % usec % usec % usec % usec % usec % usec % Module 963793 0.33 2341 0.00 1316073 0.45 0 0.00 687106 0.24 11123628 3.81 1778091 0.61 0 0.00 USBPORT.SYSAndre, I will send you .etl file. I must know is this PC related issue or KA6.Sincerely Edited November 11, 2013 by JoRJa Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted November 11, 2013 Author Share Posted November 11, 2013 this time it is 3.81, so nearly the half of the usage from before. Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted November 12, 2013 Author Share Posted November 12, 2013 ok, the new trace is better. Highest spikes are between 128 and 256µsTotal = 1759782Elapsed Time, > 0 usecs AND <= 1 usecs, 163767, or 9.31%Elapsed Time, > 1 usecs AND <= 2 usecs, 88972, or 5.06%Elapsed Time, > 2 usecs AND <= 4 usecs, 101402, or 5.76%Elapsed Time, > 4 usecs AND <= 8 usecs, 504360, or 28.66%Elapsed Time, > 8 usecs AND <= 16 usecs, 518167, or 29.44%Elapsed Time, > 16 usecs AND <= 32 usecs, 338942, or 19.26%Elapsed Time, > 32 usecs AND <= 64 usecs, 40948, or 2.33%Elapsed Time, > 64 usecs AND <= 128 usecs, 3195, or 0.18%Elapsed Time, > 128 usecs AND <= 256 usecs, 29, or 0.00%Total, 1759782 Link to comment Share on other sites More sharing options...
JoRJa Posted November 13, 2013 Share Posted November 13, 2013 (edited) ok, the new trace is better. Highest spikes are between 128 and 256µsWas the last trace results that high that it might be a reason for crackles in sound?What do you think, NVIDIA GTS450 driver doesn't works with Komplete Audio 6 driver or here might be some issue with other component driver, for example motherboard driver and ka6 driver? I must change some of them to make it work, so what do you advice? Edited November 13, 2013 by JoRJa Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted November 13, 2013 Author Share Posted November 13, 2013 it is the KA6 audio driver which causes the issues, not the GPU. Link to comment Share on other sites More sharing options...
leanduy Posted November 13, 2013 Share Posted November 13, 2013 how to open this : http://www.msfn.org/board/uploads/post-70718-1260288463_thumb.png . tks.i dont see it. help me. Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted November 14, 2013 Author Share Posted November 14, 2013 how to open this : http://www.msfn.org/board/uploads/post-70718-1260288463_thumb.pngOS:Windows 8.1 x86the 8.1 version removed the xperfview.exe, you need to use the new WPA.exe, but I don't like it. Link to comment Share on other sites More sharing options...
Patyfatycake Posted November 19, 2013 Share Posted November 19, 2013 (edited) Have rolled back wireless card drivers,updated,Full power options,Upgraded graphics card drivers,Bios drivers latest.Edit3: New output_________________________________________________________________________________________________________CONCLUSION_________________________________________________________________________________________________________Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. LatencyMon has been analyzing your system for 0:04:38 (h:mm:ss) on processors 0,1,2 and 3. _________________________________________________________________________________________________________SYSTEM INFORMATION_________________________________________________________________________________________________________Computer name: LEWISKWONG-PCOS version: Windows 7 , 6.1, build: 7600 (x64)Hardware: Gigabyte Technology Co., Ltd., X79-UD3CPU: GenuineIntel Intel® Core i7-3820 CPU @ 3.60GHzLogical processors: 8Processor groups: 1RAM: 16332 MB total _________________________________________________________________________________________________________CPU SPEED_________________________________________________________________________________________________________Reported CPU speed: 3600.0 MHzMeasured CPU speed: 2252.0 MHz (approx.) Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results. _________________________________________________________________________________________________________MEASURED INTERRUPT TO USER PROCESS LATENCIES_________________________________________________________________________________________________________The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event. Highest measured interrupt to process latency (µs): 4390.043130Average measured interrupt to process latency (µs): 6.403892 Highest measured interrupt to DPC latency (µs): 4388.620931Average measured interrupt to DPC latency (µs): 1.231445 _________________________________________________________________________________________________________ REPORTED ISRs_________________________________________________________________________________________________________Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal. Highest ISR routine execution time (µs): 644.070Driver with highest ISR routine execution time: ataport.SYS - ATAPI Driver Extension, Microsoft Corporation Highest reported total ISR routine time (%): 0.059616Driver with highest ISR total time: hal.dll - Hardware Abstraction Layer DLL, Microsoft Corporation Total time spent in ISRs (%) 0.166314 ISR count (execution time <250 µs): 937116ISR count (execution time 250-500 µs): 0ISR count (execution time 500-999 µs): 22ISR count (execution time 1000-1999 µs): 0ISR count (execution time 2000-3999 µs): 0ISR count (execution time >=4000 µs): 0 _________________________________________________________________________________________________________REPORTED DPCs_________________________________________________________________________________________________________DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution. Highest DPC routine execution time (µs): 607.768333Driver with highest DPC routine execution time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation Highest reported total DPC routine time (%): 0.056810Driver with highest DPC total execution time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation Total time spent in DPCs (%) 0.190041 DPC count (execution time <250 µs): 1310269DPC count (execution time 250-500 µs): 0DPC count (execution time 500-999 µs): 5DPC count (execution time 1000-1999 µs): 0DPC count (execution time 2000-3999 µs): 0DPC count (execution time >=4000 µs): 0 _________________________________________________________________________________________________________ REPORTED HARD PAGEFAULTS_________________________________________________________________________________________________________Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution. NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit. Process with highest pagefault count: osu!.exe Total number of hard pagefaults 8Hard pagefault count of hardest hit process: 6Highest hard pagefault resolution time (µs): 33480.581667Total time spent in hard pagefaults (%): 0.004428Number of processes hit: 2 _________________________________________________________________________________________________________ PER CPU DATA_________________________________________________________________________________________________________CPU 0 Interrupt cycle time (s): 3.536192CPU 0 ISR highest execution time (µs): 441.203333CPU 0 ISR total execution time (s): 1.326228CPU 0 ISR count: 284154CPU 0 DPC highest execution time (µs): 215.38250CPU 0 DPC total execution time (s): 1.147852CPU 0 DPC count: 778739_________________________________________________________________________________________________________CPU 1 Interrupt cycle time (s): 1.401502CPU 1 ISR highest execution time (µs): 0.0CPU 1 ISR total execution time (s): 0.0CPU 1 ISR count: 0CPU 1 DPC highest execution time (µs): 19.446667CPU 1 DPC total execution time (s): 0.000673CPU 1 DPC count: 390_________________________________________________________________________________________________________CPU 2 Interrupt cycle time (s): 3.237139CPU 2 ISR highest execution time (µs): 160.958333CPU 2 ISR total execution time (s): 0.173386CPU 2 ISR count: 277787CPU 2 DPC highest execution time (µs): 221.513333CPU 2 DPC total execution time (s): 1.041002CPU 2 DPC count: 287776_________________________________________________________________________________________________________CPU 3 Interrupt cycle time (s): 5.748659CPU 3 ISR highest execution time (µs): 644.070CPU 3 ISR total execution time (s): 2.200240CPU 3 ISR count: 375197CPU 3 DPC highest execution time (µs): 607.768333CPU 3 DPC total execution time (s): 2.038176CPU 3 DPC count: 243369_________________________________________________________________________________________________________ Edit2: Rolling back to older drivers does not fix the problem.Edit: Wireless card causing the problems although it still does jump some but my mouse remains fine.Hey,Recently I have been having some problems with my mouse freezing randomly (Win7 64bit) and discovered the about my latency jumps. Can you please help me resolve it?Old one_________________________________________________________________________________________________________CONCLUSION_________________________________________________________________________________________________________Your system seems to have difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. LatencyMon has been analyzing your system for 0:04:09 (h:mm:ss) on processors 0,1,2 and 3. _________________________________________________________________________________________________________SYSTEM INFORMATION_________________________________________________________________________________________________________Computer name: LEWISKWONG-PCOS version: Windows 7 , 6.1, build: 7600 (x64)Hardware: Gigabyte Technology Co., Ltd., X79-UD3CPU: GenuineIntel Intel® Core i7-3820 CPU @ 3.60GHzLogical processors: 8Processor groups: 1RAM: 16332 MB total _________________________________________________________________________________________________________CPU SPEED_________________________________________________________________________________________________________Reported CPU speed: 3600.0 MHzMeasured CPU speed: 2265.0 MHz (approx.) Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results. _________________________________________________________________________________________________________MEASURED INTERRUPT TO USER PROCESS LATENCIES_________________________________________________________________________________________________________The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event. Highest measured interrupt to process latency (µs): 1984.536148Average measured interrupt to process latency (µs): 6.274649 Highest measured interrupt to DPC latency (µs): 182.610321Average measured interrupt to DPC latency (µs): 1.046154 _________________________________________________________________________________________________________ REPORTED ISRs_________________________________________________________________________________________________________Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal. Highest ISR routine execution time (µs): 610.3750Driver with highest ISR routine execution time: ataport.SYS - ATAPI Driver Extension, Microsoft Corporation Highest reported total ISR routine time (%): 0.059101Driver with highest ISR total time: hal.dll - Hardware Abstraction Layer DLL, Microsoft Corporation Total time spent in ISRs (%) 0.157820 ISR count (execution time <250 µs): 639840ISR count (execution time 250-500 µs): 0ISR count (execution time 500-999 µs): 86ISR count (execution time 1000-1999 µs): 0ISR count (execution time 2000-3999 µs): 0ISR count (execution time >=4000 µs): 0 _________________________________________________________________________________________________________REPORTED DPCs_________________________________________________________________________________________________________DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution. Highest DPC routine execution time (µs): 564.1050Driver with highest DPC routine execution time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation Highest reported total DPC routine time (%): 0.049172Driver with highest DPC total execution time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation Total time spent in DPCs (%) 0.134374 DPC count (execution time <250 µs): 957058DPC count (execution time 250-500 µs): 0DPC count (execution time 500-999 µs): 6DPC count (execution time 1000-1999 µs): 0DPC count (execution time 2000-3999 µs): 0DPC count (execution time >=4000 µs): 0 _________________________________________________________________________________________________________ REPORTED HARD PAGEFAULTS_________________________________________________________________________________________________________Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution. NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit. Process with highest pagefault count: osu!.exe Total number of hard pagefaults 96Hard pagefault count of hardest hit process: 85Highest hard pagefault resolution time (µs): 37133.794444Total time spent in hard pagefaults (%): 0.017166Number of processes hit: 3 _________________________________________________________________________________________________________ PER CPU DATA_________________________________________________________________________________________________________CPU 0 Interrupt cycle time (s): 3.123478CPU 0 ISR highest execution time (µs): 556.37750CPU 0 ISR total execution time (s): 1.178334CPU 0 ISR count: 254409CPU 0 DPC highest execution time (µs): 181.30CPU 0 DPC total execution time (s): 0.937595CPU 0 DPC count: 719814_________________________________________________________________________________________________________CPU 1 Interrupt cycle time (s): 0.984450CPU 1 ISR highest execution time (µs): 0.0CPU 1 ISR total execution time (s): 0.0CPU 1 ISR count: 0CPU 1 DPC highest execution time (µs): 234.30CPU 1 DPC total execution time (s): 0.002614CPU 1 DPC count: 481_________________________________________________________________________________________________________CPU 2 Interrupt cycle time (s): 1.001166CPU 2 ISR highest execution time (µs): 14.664167CPU 2 ISR total execution time (s): 0.001173CPU 2 ISR count: 663CPU 2 DPC highest execution time (µs): 203.406667CPU 2 DPC total execution time (s): 0.063621CPU 2 DPC count: 1489_________________________________________________________________________________________________________CPU 3 Interrupt cycle time (s): 4.941607CPU 3 ISR highest execution time (µs): 610.3750CPU 3 ISR total execution time (s): 1.967040CPU 3 ISR count: 384854CPU 3 DPC highest execution time (µs): 564.1050CPU 3 DPC total execution time (s): 1.675250CPU 3 DPC count: 235280_________________________________________________________________________________________________________ Edited November 19, 2013 by Patyfatycake Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted November 19, 2013 Author Share Posted November 19, 2013 which other devices share the same IRQ like the USB controller where you connect the mouse to? Link to comment Share on other sites More sharing options...
Patyfatycake Posted November 19, 2013 Share Posted November 19, 2013 (edited) The only devices which share an IRQ are IRQ 16 Standard Enhanced PCI to USB Host Controller OKIRQ 16 Intel® Management Engine Interface OKIRQ 16 NVIDIA GeForce GT 610 OKIRQ 16 Standard AHCI 1.0 Serial ATA Controller OKIRQ 17 High Definition Audio Controller OKIRQ 17 Standard AHCI 1.0 Serial ATA Controller OKIRQ 19 Atheros AR9287 Wireless Network Adapter OKIRQ 19 Standard AHCI 1.0 Serial ATA Controller OK An overnight log _________________________________________________________________________________________________________CONCLUSION_________________________________________________________________________________________________________Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. LatencyMon has been analyzing your system for 7:10:16 (h:mm:ss) on processors 0,1,2 and 3. _________________________________________________________________________________________________________SYSTEM INFORMATION_________________________________________________________________________________________________________Computer name: LEWISKWONG-PCOS version: Windows 7 , 6.1, build: 7600 (x64)Hardware: Gigabyte Technology Co., Ltd., X79-UD3CPU: GenuineIntel Intel® Core i7-3820 CPU @ 3.60GHzLogical processors: 8Processor groups: 1RAM: 16332 MB total _________________________________________________________________________________________________________CPU SPEED_________________________________________________________________________________________________________Reported CPU speed: 3600.0 MHzMeasured CPU speed: 2305.0 MHz (approx.) Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results. _________________________________________________________________________________________________________MEASURED INTERRUPT TO USER PROCESS LATENCIES_________________________________________________________________________________________________________The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event. Highest measured interrupt to process latency (µs): 14243.036133Average measured interrupt to process latency (µs): 5.086741 Highest measured interrupt to DPC latency (µs): 14241.613934Average measured interrupt to DPC latency (µs): 1.217769 _________________________________________________________________________________________________________ REPORTED ISRs_________________________________________________________________________________________________________Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal. Highest ISR routine execution time (µs): 657.574167Driver with highest ISR routine execution time: ataport.SYS - ATAPI Driver Extension, Microsoft Corporation Highest reported total ISR routine time (%): 0.062222Driver with highest ISR total time: hal.dll - Hardware Abstraction Layer DLL, Microsoft Corporation Total time spent in ISRs (%) 0.097536 ISR count (execution time <250 µs): 34988674ISR count (execution time 250-500 µs): 0ISR count (execution time 500-999 µs): 614ISR count (execution time 1000-1999 µs): 0ISR count (execution time 2000-3999 µs): 0ISR count (execution time >=4000 µs): 0 _________________________________________________________________________________________________________REPORTED DPCs_________________________________________________________________________________________________________DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution. Highest DPC routine execution time (µs): 14253.13250Driver with highest DPC routine execution time: ndis.sys - NDIS 6.20 driver, Microsoft Corporation Highest reported total DPC routine time (%): 0.030304Driver with highest DPC total execution time: rspLLL64.sys - Resplendence Latency Monitoring and Auxiliary Kernel Library, Resplendence Software Projects Sp. Total time spent in DPCs (%) 0.082323 DPC count (execution time <250 µs): 78863763DPC count (execution time 250-500 µs): 0DPC count (execution time 500-999 µs): 26290DPC count (execution time 1000-1999 µs): 15DPC count (execution time 2000-3999 µs): 10DPC count (execution time >=4000 µs): 0 _________________________________________________________________________________________________________ REPORTED HARD PAGEFAULTS_________________________________________________________________________________________________________Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution. NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit. Process with highest pagefault count: svchost.exe Total number of hard pagefaults 371Hard pagefault count of hardest hit process: 111Highest hard pagefault resolution time (µs): 292116.3450Total time spent in hard pagefaults (%): 0.000679Number of processes hit: 8 _________________________________________________________________________________________________________ PER CPU DATA_________________________________________________________________________________________________________CPU 0 Interrupt cycle time (s): 395.874130CPU 0 ISR highest execution time (µs): 570.125833CPU 0 ISR total execution time (s): 128.506695CPU 0 ISR count: 26417386CPU 0 DPC highest execution time (µs): 14253.13250CPU 0 DPC total execution time (s): 96.497211CPU 0 DPC count: 72219238_________________________________________________________________________________________________________CPU 1 Interrupt cycle time (s): 103.057376CPU 1 ISR highest execution time (µs): 0.0CPU 1 ISR total execution time (s): 0.0CPU 1 ISR count: 0CPU 1 DPC highest execution time (µs): 256.954167CPU 1 DPC total execution time (s): 0.189743CPU 1 DPC count: 54182_________________________________________________________________________________________________________CPU 2 Interrupt cycle time (s): 159.170990CPU 2 ISR highest execution time (µs): 14.888333CPU 2 ISR total execution time (s): 0.032037CPU 2 ISR count: 12604CPU 2 DPC highest execution time (µs): 204.529167CPU 2 DPC total execution time (s): 2.242563CPU 2 DPC count: 618491_________________________________________________________________________________________________________CPU 3 Interrupt cycle time (s): 289.594863CPU 3 ISR highest execution time (µs): 657.574167CPU 3 ISR total execution time (s): 72.900627CPU 3 ISR count: 8559298CPU 3 DPC highest execution time (µs): 661.170833CPU 3 DPC total execution time (s): 71.089743CPU 3 DPC count: 5998177_________________________________________________________________________________________________________ Edited November 19, 2013 by Patyfatycake Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted November 20, 2013 Author Share Posted November 20, 2013 run the xperf command and upload the generated ETL file Link to comment Share on other sites More sharing options...
Patyfatycake Posted November 20, 2013 Share Posted November 20, 2013 The xperf file is over a very small period of time where my mouse was temporarily frozen(Little each way), if you need a longer one let me know.http://www.mediafire.com/?zb8dpks74a88qy6 Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted November 20, 2013 Author Share Posted November 20, 2013 I see some USB usage from the fresco logic driver which is caused by the USBaudio driver. Update the Fresco logic driver and see what happens. Link to comment Share on other sites More sharing options...
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