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Solved: "Missing User-ROM ?" error when installing new MB


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Posted

had a customer with a bad motherboard, i replaced it with a new socket 478 mb. she wanted to do a fresh install so i booted to xp disk, deleted partition, and continued the process and got the error "Unable to partition hard drive" so i though maybe swap hard drives with another one and see if it works with installing windows on it, and i would just ask the customer to buy a new hard drive if it does work.

Well i installed the new hdd and went to power on the computer. The bios detects the hard drive and the cd-rom, but i went to "F9" to select boot option and got the error "Missing User-ROM?" .

Figured ok i'll pop the hard drive back out. Same thing. I unplugged the hard drive, cd-rom, and cleared the bios via removing the battery, same error each time. Everything worked good until i changed the hard drives out. This is about a 4 year old machine.

What i have tried: Installing a new hard drive afterwards, unplugging the cd-rom, changing cd's i was using, swapping ram a few times, clearing the bios via removing the battery.


Posted

na, it happens when the computer past the part in the bios where it detects the hardware and seems to go to boot to the hardware (cd-rom or hdd) .

Posted (edited)

Flashing bios? As last line of defense of course. I think about damaged block in eeprom. Hope it is a logic error, not hardware.

EDIT: Do you happen by accident to have something plugged in the PCI slot? Like a crash/recovery card?

Edited by go6o_kara
Posted
EDIT: Do you happen by accident to have something plugged in the PCI slot? Like a crash/recovery card?

yes, it came with the other computer and i transferred it over.

Edit:

Took the card out and it worked fine. I dont know why i didnt think about taking the card out, thank you go6o_kara for the solution and others for the help :D

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