submix8c Posted September 1, 2008 Share Posted September 1, 2008 (edited) Some very specific info on the User Agent strings from MSDN -http://msdn.microsoft.com/en-us/library/ms537503.aspxSomething must have fiddled with them to cause Update to think you have Vista. Read in the above link I gave (it's short), and go into RegEdit, and see if something is horked up...Edit -Also, try resetting in "IExplorer->Tools->Internet Options->Security" the following -under "Security" tab, click both "Internet" and "Trusted Sites" and Reset the "Security Level" to "Default". This is where the ActiveX stuff comes into play. You (or something) may have altered these settings causing them to never allow installation... Edited September 1, 2008 by submix8c Link to comment Share on other sites More sharing options...
Zambo Posted September 1, 2008 Author Share Posted September 1, 2008 I have all defaults set submix8c as you have suggested, but I'm a bit nervous about changing the registry, as I've never been in there before. I have read the links you provided and gone in via start regedit, and dug down as per the info in the links, but my values seem to be empty in those categories. If I was going to edit the reg I would need some very specific and detailed instructions showing me what to do. You couldn't pop over I suppose As soon as I saw that other thread about an update problem, it seemed to fit with mine re Update thinking I've got Vista instead of XP. Can't remember changing anything though.Thanks again for staying with this for me Link to comment Share on other sites More sharing options...
submix8c Posted September 1, 2008 Share Posted September 1, 2008 REGEDIT is not dangerous unless you actually delete or modify something.Let's try something here that may shed some light on this...Open/Start/Run Notepad. Copy the following into it -<HTML> <HEAD> </HEAD> <BODY><script LANGUAGE="VBScript">document.write(navigator.userAgent)</SCRIPT></BODY> </HTML>Now save it as anything.html ("Save As" and in the bottom pull-down "Save as type = All Files". Open "My Documents" (where it probably saved) and double click on "anything.html". If you get a warning about "allowing Active Content", click on it and let it run. A screen will show; copy the contents of that screen and post it here.Something, by golly, is causing this strange behavior (sending bad info via IE7 to the update site). This may help find out what... Link to comment Share on other sites More sharing options...
Zambo Posted September 1, 2008 Author Share Posted September 1, 2008 Ok, I'll give that a crack and let you know. In the meantime, I have been googling 'windows update and information bar' and lots of people have apparently being having this problem, although I can't find a fix other than, 'I got tired went to bed, and when I logged on in the morning it was OK again'.However I tried something suggested on one forum which was....Start > (All) Programs > Accessories > System Tools > Internet Explorer (No add-ons), and hey presto when I hit 'check for the latest windows update' I got the welcome and express and custom update screen. I ran expres and it confirmed there were no important updates to install. Is this an adequate workaround do you think? Link to comment Share on other sites More sharing options...
Zambo Posted September 1, 2008 Author Share Posted September 1, 2008 Something, by golly, is causing this strange behavior (sending bad info via IE7 to the update site). This may help find out what...This what I got....Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; FunWebProducts) Link to comment Share on other sites More sharing options...
submix8c Posted September 1, 2008 Share Posted September 1, 2008 (edited) Hmmm - new feature of IE7? I'm using IE6 so... No option like that for me. Still, something wierd going on (Add-Ons are the ActiveX's). So, what about the statement you made about "Windows Update thinks I have Vista" - not applicable to you, I assume? Still, the CODE i supplied above may shed some light. Indeed, by "shutting off" all of the Add-Ons, I'm not sure how it would even have worked, since several are for Windows Update (e.g. the ActiveX in question)... MUWEB.DLL, WUWEB.DLL. Kind of sounds like one of the Setup's for Update may have failed previously (Windows Update Agent).And if you go here -http://forums.techarena.in/windows-update/749234.htmthere's some info specific to how to fix it all when goofed up...Try the above (with the AddOns activated, natch), and see if that fixes you...edit - "FunWebProducts" ???? OMG! Look at this -http://www.tnet.com/fun-web-products.phpand here (same display you get) -http://www.networkworld.com/newsletters/we...3/1208web2.htmlA quick search on that reveals Spyware/Adware. May or may not be interfering with Updates. Download Spybot (google for it) and install/run it. Helpful hint - never download and install things until you first research (Google is your friend).Hope the above two items help... Edited September 1, 2008 by submix8c Link to comment Share on other sites More sharing options...
Zambo Posted September 2, 2008 Author Share Posted September 2, 2008 Have downloaded Spybot and got rid of FunWeb, but still no info bar on Update. Maybe I'm being a little fussy here, as I'm getting my downloads, and can now check to make sure by using the 'no addon' feature. The only other possible solution I have found Googling, is someone reinstalled SP3 for XP and that worked for them.Do you think that is worth a try, and is it a straightforward operation? Or should I wrap this one up and get back to living a normal life Link to comment Share on other sites More sharing options...
Valerie Posted September 2, 2008 Share Posted September 2, 2008 This worked for me and for several others with the same problem:Re-register the Windows Update DLL with the commands belowClick Start, click Run, type cmd, and then click OK.Type the following commands. Press ENTER after each command.regsvr32 wuapi.dllregsvr32 wuaueng.dllregsvr32 wuaueng1.dllregsvr32 wucltui.dllregsvr32 wups.dllregsvr32 wups2.dllregsvr32 wuweb.dllGood luck.V.. Link to comment Share on other sites More sharing options...
Zambo Posted September 2, 2008 Author Share Posted September 2, 2008 Cheers V. Tried that, but no luck I'm afraid Link to comment Share on other sites More sharing options...
Tarun Posted September 2, 2008 Share Posted September 2, 2008 Zambo, I have an Anti-Malware Toolkit and comprehensive directions to that can help you scan for malware and clean your computer.Moving to Malware Prevention. Link to comment Share on other sites More sharing options...
Zambo Posted September 2, 2008 Author Share Posted September 2, 2008 (edited) Zambo, I have an Anti-Malware Toolkit and comprehensive directions to that can help you scan for malware and clean your computer.Moving to Malware Prevention.Cheers Tarun, look forward to giving that a go. Have downloaded Malwarebytes' Anti-Malware, and I'll let you know how I get on Edited September 2, 2008 by Zambo Link to comment Share on other sites More sharing options...
Tarun Posted September 2, 2008 Share Posted September 2, 2008 I recommend the Professional package choice in my Anti-Malware Toolkit. I've been getting very fond of SUPERAntiSpyware lately too. It works quite well, though all of the tools are essential in their own way. Link to comment Share on other sites More sharing options...
Zambo Posted September 3, 2008 Author Share Posted September 3, 2008 Great little program that. It found stuff that all of the others I tried didn't, and cleared it. As a consequence, my pc seems a lot swifter. Unfortunately it didn't fix my 'no infobar on windows update' problem though, so I can't use that method of searching for updates unless I envoke no add ons Link to comment Share on other sites More sharing options...
Tarun Posted September 3, 2008 Share Posted September 3, 2008 Would you mind posting a HijackThis log please? Link to comment Share on other sites More sharing options...
Zambo Posted September 3, 2008 Author Share Posted September 3, 2008 Logfile of Trend Micro HijackThis v2.0.2Scan saved at 20:00:44, on 03/09/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16705)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeC:\Program Files\iolo\Common\Lib\ioloDMVSvc.exeC:\WINDOWS\system32\nvsvc32.exeC:\Program Files\Spyware Doctor\pctsAuxs.exeC:\WINDOWS\RTHDCPL.EXEC:\Program Files\Spyware Doctor\pctsSvc.exeC:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeC:\PROGRA~1\AVG\AVG8\avgtray.exeC:\Program Files\Java\jre1.6.0_07\bin\jusched.exeC:\Program Files\Spyware Doctor\pctsTray.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exeC:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exeC:\Program Files\Google\Google Updater\GoogleUpdater.exeC:\WINDOWS\system32\svchost.exeC:\PROGRA~1\AVG\AVG8\avgemc.exeC:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeC:\WINDOWS\System32\alg.exeC:\Program Files\IncrediMail\bin\IMApp.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeC:\WINDOWS\system32\wbem\wmiprvse.exeR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htmR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dllO2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dllO2 - BHO: E-Zsoft VideoDownloaderToolBar - {4322A444-92F8-4C3E-BD4C-013BA51E2871} - C:\Program Files\VersalSoft\InternetDownload\VDTB.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dllO2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dllO2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dllO3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dllO3 - Toolbar: E-Zsoft VideoDownloaderToolBar - {4322A444-92F8-4C3E-BD4C-013BA51E2871} - C:\Program Files\VersalSoft\InternetDownload\VDTB.dllO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [nwiz] nwiz.exe /installO4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXEO4 - HKLM\..\Run: [skyTel] SkyTel.EXEO4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXEO4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exeO4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startupO4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exeO4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottimeO4 - HKLM\..\Run: [internetDownload_upgrade] "C:\Program Files\VersalSoft\InternetDownload\InternetDownload.exe" /upgradeO4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeO4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /backgroundO4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exeO4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXEO8 - Extra context menu item: &Search - ?p=ZJxdm025YYGBO8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dllO9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dllO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO15 - Trusted Zone: *.httpsO15 - Trusted Zone: http://download.windowsupdate.comO16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Plugin Control) - http://appldnld.apple.com.edgesuite.net/co...ex/qtplugin.cabO16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cabO16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Facebo...toUploader5.cabO16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cabO16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Facebo...toUploader3.cabO16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cabO16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD44/JSCDL/jd...ows-i586-jc.cabO18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dllO18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLLO20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL,avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLLO23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exeO23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exeO23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeO23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: iolo DMV Service (ioloDMV) - Unknown owner - C:\Program Files\iolo\Common\Lib\ioloDMVSvc.exeO23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exeO23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exeO23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exeO23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe--End of file - 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