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Posted

For all you pc tech guys here, how much do you charge for a pc service, where the customer is at fault. E.g, if a customer adds to different speeds of ram to his pc and then complains about video problems or he crashes his Os beyound fixing and you have to do a clean install. how much would you usually charge?

And for those who carry your pc's to be serviced, whats usually the charge ?

Right now i have a guys pc, that i had to clean install, because of a 30 day version xp he had on it, plus he had 2 sticks of 256 ram running at 333 mhz abd 400 mhz, which obviously wass messing up the video .

so i sorted it all out and hooked him up with a good version on xp pro, office 2003, norton 360 and the latest media player and IE etc..

so im thinking if i charge to little :unsure:

my charge was $150.0TT = 1 USD= 6.30 TT

I forgot to mention, i created 3 sheets, and estimate sheet, a technician work sheet and a job card sheet for customer info such as name, problems phone number etc.

i tryin to do my stuff all professionaly. :thumbup

but i havent put them to use yet


Posted

You have to check what other people charge in your country, so you won’t price yourself out of the market. There is no way for some one that lives outside your country to tell what you have to charge ;).

Posted

Indeed, I charge 2 hours standard for reinstalling XP and 1/4 hour for finding the problem. I charge 12US$ an hour by the way. In Holland I was charging 60Euro an hour...

Posted

wow 12$ an hour. That is very cheap. I guess it just depends what state/country you're in. ;)

I charge about $40 per hour when a customer brings the computer to me. But if I have to go to the customers house it is an extra $25 service call fee. Also the hourly rate jumps to $45 per hour at their house.

If it is possible for me to remotely fix their computer I charge $25 per hour.

I'm actually in the works of my next big program for my company. ;) Which will allow me to advertize that I do Computer Preventive Maintenance once a week on their home computer or Huge Network. So far the program has way outdone any expectations I have ever hoped for. So you may see me advertize it later this year. :)

Posted

i charged 150 TT for the reinstall of xp and i gave him office 2003 and an antivirus

1 us = 6.3 TT

i think i may be under chargin ppl, lol

my thing is to take customers from the ppl who charge more than i do :thumbup

  • 2 weeks later...
Posted

I charge about $25\hour or it depends on how hard or easy the job was. and plus I live in Vermont :P I charge about $40\hour to build a computer for someone.

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