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Trouble networking


ZUJO

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No, 1394 is the firewire device, nothing to do with it.

If you do an IPCONFIG /all on your PC, you'll find the IP adress of your router as "gateway".

Putting that adress in a browser will allow you to configure the router. If you can set it with the same parametres as the modem, you can use it connect and to share your Internet connection. From your replies, there is a long way to go.

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OK I noticed that your computer and your girlfriend's are on different scopes. By that I mean that one is 192.169.1.x and the other is 192.168.0.x.

Answer the following:

1. What was your girlfriend's computer hooked up to before being connected to the router?

2. Have you rebooted your computer after connecting it to the router?

3. What is the model number of the router?

Explanation: It looks like your computer is still using the IP address that it was assigned by the DSL/Cable modem. Try to release your IP and restart, do this on each computer. Do not renew the IP, Windows will handle that for you.

Windows ICF (Internet Connection Firewall) should not be causing a problem with pinging the machines.

Windows XP Home has very limited file sharing troubleshooting.

4. DO you have any other firewalls or Internet Security programs running on either computer?

5. Can either of the computers access the internet when connected this way?

6. Did you unpower the DSL/Cable modem before connecting the router to it?

I am not sure about DSL modems, but cable modems learn the MAC address of the device it is connected to. So if you unplug your computer and connect a router, the modem will not recognise the new device until it is rebooted.

Here is a rundown for steps to try.

1. Run the following commands on both computers from the command prompt. Post any errors you receive.

a. ipconfig -release

b. arp -d

2. Unplug the power from the modem. If your modem has a power or reset swtich, do not use them. unplug only.

3. Make sure the router is unplugged/off and connect to the modem.

4. Connect each computer to the router.

5. Plug in the power for the modem. Wait until all the lights are on that indicate normal/connected operation.

6. Turn on/plug in the router.

7. Reboot both computers.

8. When each comes up, gather the following:

a. what the IP address is (subnet mask is not required)

b. see if they can connect to the internet.

Post the results of this, or any errors/messages you receive. You may get a message back when you run the 'arp -d' but you do not need to report that.

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