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Im struggling for years to get such a job. Recently I have given up on getting one. Most likely I will do something very different. The IT branch is dead for me. Im sadly not the right guy for this, no certification no education ever was enough for the decision makers. And in 4 cases it was more problematically that I needed to either get a drivers license or the lunch time would be to short for my point of view or the job was also with direct customer contact (not real support on the line) or even front desk job with additional it support skills. I do live how ever in a city