redwingtech

Thanks for all your help guys. I think this issue is dead. I've tried restoring vcomm.vxd after installing SP2 - no joy. I took the time to play around. The 5699 ( not A or B ) works fine with no unofficial service packs. I dug up SP1 v1.6.2 had the same problem. I guess i just never noticed before. I appriciate all the time you guys made giving suggestions. RedwingTech

erpdude8 Got another one of these 5699 modems. Fresh install Win98SE Tested modem BEFORE SP2 install - connects and reconnects ok AFTER SP2 install connects but 630 error if you try to reconnect. Have to reboot to connect again. - tried another PCI slot - no joy - re-install 98SE and DID NOT install MDM DRV. Then updated to SP2 and installed MDM DRV -- no joy will note more as i try it RedwingTech Yikes! ran sfc - no problems log notes; 104 folders examined. 1268 files examined. 397 files added to verification data file. 0 files removed from verification data file. 330 files updated in verification data file. 0 files restored. 0 file changes ignored.

erpdude8 Thanks for going the extra mile here. This problem has happened with multpile different computers and multiple different 5699 modems. I've made it a priority to test the functionality of them out before running SP2 and no problems. But once SP2 installed the modem has the problem. I haven't run into another one yet but as soon as i do i'll try SP2 and try another PCI slot. I'll keep things posted. Cheers RedwingTech.

erpdude8 : Ya i've tried the driver uninstall and reinstall to no avail. I'll try moving it to another PCI slot and see how goes. Cheers RedwingTech

MDGx Thanks for the reply. Great utilities you've pointed out, i use them all the time. Don't really have to do much hunting to find the INF file. I just don't know what i'm doing with it.

Rhelic : I tend to agree with _most_ of what you say. We sold USR 5699 winmodems for _years_ with no problems. And your correct about the CPU usage. However you can find really _cheap_ winmodems with zero quality control and they suck ( but that's NOT the issue here ). I'm sure we can all put this debate behind us. My problem is not a hardware vs software modem. It's a specific model of USR modem that doesn't work correctly after the installation of SP2. I would be estatic if there was another driver that fixes the issue, but i'm afraid i have not found one. Plus i have seen a few other non-5699 USR modems that do this. I have not had this problem with any other brand of modem ( including very cheap winmodems ). Does anyone have a clue what else might change with SP2 that would have this affect on the modem. Just random observations: - it's not motherboard chipset specific ( happens on Via, Intel ... ) - reinstalling the MDM DRV makes no difference - changing the COM port makes no difference Redwing Tech.

I've only used the release versions of SP2 ( 2.0 - 2.0.1 - 2.0.2 ) Didn't use any of the beta's As far as i can remember all of them had the problem. RedwingTech

Thanks for the replies guys. Roving : Ya it's definitely a driver issue. But the problem is that this problem didn't happen before the SP2 install and has always happened after, in particularly with the USR 5699 winmodem. krick : I totally agree with you guys on the winmodem vs HDW modem issue. Problem is that these are customers computers. And we sold a lot of 5699 winmodems back in the day. I didn't notice this problem for about 2 wks or so since i usually do a single connection test. Can't really tell them to just buy a new modem. I've stopped using SP2 on systems with USR winmodems since. Gape : Latest drivers, hehe, the USR driver on the website is years old and has always worked. No updates available. charles__ : yup i had thought of that one, but sadly no. No fax programs either. So do you guys have any other ideas? Maybe a clue as to what possible changes SP2 makes to how a modem driver works? It seems that it's only the USR winmodem i'm having difficulties with. Cheers RedwingTech

It seems that if i install Win98SE SP2 on a system that has a USR winmodem installed, the modem driver begins to act up. You can successfully dial and connect ONCE. But if you disconnect then try to reconnect you get a "DUN 630 error - modem not responding" If you reboot you can dial again, but still only once. I've primarily noticed on USR 5699 winmodems but also a few odd other USR winmodems. Do you have any thoughts or suggestions? Andy