WildOptic

The reason we would like to do this is becuase we have a unknown number of machines that may have this issue and it would just be time saving while on the phone for users that just cant hit F8 in time. We have found a way to edit the boot.ini via script to boot into safe mode on next boot. It easy to push the script into the pc over the network. However the next issue is we realized the the only way to log into safe mode is with the admin account. The users on our networks wont be able to log in as there is no local admin account for anyone other than networking and techs. We tried running the repair in safemode with networking however, this doesn't repair the issue properly. We are talking over 5000+ machines with an unknown number with this issue. We are trying to keep from forcing the need to physically bring in the machine for us to trouble shoot and issues with users switching to exchange(only option available) after the server change from NT to Server 2003. Its a fun time needless to say has a number of users rush out to make sure they have W2000 or XP in order to be able to connect and get upset that they must switch to exchange for email instead of dos based pine, netscape(yes some have that still), and old versions of outlook. Well another day and I'm off to work to brainstorm some more. WildOptic

Seems that running sessmrg -service in safe mode repairs the helpassistant accounts and was albe to solve the issue "program could not start". This also allowed remote assistant connections work properly so long has "NT Authority\Interactive" account was in the users group.(normally isnt with our setup/a script will fix that). Now the trick is there anyway to create a script to force xp to boot into safe mode so we can get the user to run sessmgr - service in safe mode then reboot normally to be able to allow remote connections again. Thanks for the great input curv boll.(made us thing about testing the nt authority\interactive account) Thanks, WildOptic

Sorry for the confusion. This account is on XP machines that we may come across with 1. helpassistant account non-existent or 2. with a changed password.

I may be wrong but when XP detects the a different monitor will it not suggest a resolution change if needed? This would leave me to set it to some odd number by default on the installs and when they boot it on another machine xp will fix it auto. I will try and confirm this. [Edit] I just relized i missed understood the post. Yes Higher resolution pictures shouldn't pose any issues. try 1600x1200

The issue again focuses on how to repair the helpassistant account if it has been deleted or the password has been changed.

Currently at work we are switching to Server 2003. We have a HUGE network and are currently looking into using the helpassistant account to remotely tech support the rollover to exchange/outlook/server2003. However, to keep things secure we would like to delete the current helpassistant account and recreate it with a new password. When this is done we get the error program cannot start when trying to open a remote connection. Any ideas or anyone that has experience with this issue?

Ok, Thanks

Anyone? No replies at all?

My quest for answers has led me here to ask. What order should the Gart,Memctl, USMB drivers be installed? This is what I have currently under $OEM$\$1\Drivers 000_memctl 001_gart 002_usmb 003_network 004_graphics 005_sound 006_storage <--Ryan's So does that seem correct? Thanks, WildOptic

I have also just run into this issue. It randomly said something I couldn't make out and to make it even better the speakers were off it sounded like the speaker in the case. Its very odd haven't pinpointed it. AIM was closed. My roomates,friends, and I just all turned and looked at each other like what..huh...what did you say? (Edit) Wow, I must have the lowest post count ever for the amount of time I have been a member. lol.

Well not everyone at once...lol The answer is everywhere man..do some more searching. I also answered your pm complete with links.

Just saying hi....HI!...lol. I joined becuase of the xp setup screens...great work guys!