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kdawg2k14

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Everything posted by kdawg2k14

  1. Thank you Andre, and thanks for the time to run the debugger and pinpoint the issue. Your expertise is well appreciated!
  2. Good Morning all, I'm having an issue with a Win 8.1 box that constantly crashes every few seconds when accessing the desktop, or anything else that needs the desktop to run. The error in the Application log is: Faulting application name: explorer.exe, version: 6.3.9600.16441, time stamp: 0x5265dec8 Faulting module name: KERNELBASE.dll, version: 6.3.9600.16496, time stamp: 0x52b3f283 Exception code: 0xc06d007e Fault offset: 0x0000000000005a88 Faulting process id: 0x5bc Faulting application start time: 0x01cf47721bd5b117 Faulting application path: C:\WINDOWS\explorer.exe Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll Report Id: 5c05ffbc-b365-11e3-beaf-7054d27f87a0 Faulting package full name: Faulting package-relative application ID: So far the troubleshooting I have done so far is: Restored to an earlier date that did not have the issue. Created a new Windows Profile. Updated the system drivers. So far, no change. Researching the issue online points to analyzing the crash dump. I have uploaded one to the following location: https://onedrive.live.com/redir?resid=807BB7EC55C6E53E!107&authkey=!ACgpngBQ98E7TG8&ithint=file%2c.rar I would be very appreciative if someone is able to do so, I'd rather not keep shooting in the dark if I can help it. Thanks! -Kyle
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