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kdawg2k14

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About kdawg2k14

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  • OS
    Windows 8.1 x64

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  1. Thank you Andre, and thanks for the time to run the debugger and pinpoint the issue. Your expertise is well appreciated!
  2. Good Morning all, I'm having an issue with a Win 8.1 box that constantly crashes every few seconds when accessing the desktop, or anything else that needs the desktop to run. The error in the Application log is: Faulting application name: explorer.exe, version: 6.3.9600.16441, time stamp: 0x5265dec8 Faulting module name: KERNELBASE.dll, version: 6.3.9600.16496, time stamp: 0x52b3f283 Exception code: 0xc06d007e Fault offset: 0x0000000000005a88 Faulting process id: 0x5bc Faulting application start time: 0x01cf47721bd5b117 Faulting application path: C:\WINDOWS\explorer.exe Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll Report Id: 5c05ffbc-b365-11e3-beaf-7054d27f87a0 Faulting package full name: Faulting package-relative application ID: So far the troubleshooting I have done so far is: Restored to an earlier date that did not have the issue. Created a new Windows Profile. Updated the system drivers. So far, no change. Researching the issue online points to analyzing the crash dump. I have uploaded one to the following location: https://onedrive.live.com/redir?resid=807BB7EC55C6E53E!107&authkey=!ACgpngBQ98E7TG8&ithint=file%2c.rar I would be very appreciative if someone is able to do so, I'd rather not keep shooting in the dark if I can help it. Thanks! -Kyle

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