Yeah, it is about the SP and hotfixes as well as Unattended Installations and minor Tweaks (such as Documents and Settings to another partition). I know it can be done in other ways too, but I am kinda new to all this and I am not sure if I have the time to learn to do all that manually, since I also have other work on my job. And in the end this is only a part of so much stuff to change here in my office regarding software (patched Admin Installation points, WSUS, others software patch/deployment management), that I am looking for rather easy-to-use, but tested and reliable solutions. And nLite IS easy-to-use, even if it still doesn't slipstream those 4 annoying updates I mentioned in another thread PS: forgot to mention, I need dual-language...both Japanese and English support. So without such a handy tool, it will be double work...