Fozj Posted February 19, 2007 Share Posted February 19, 2007 I'm working on a friends computer that I can't get The Windows Genuine Advantage Notification Tool to install. After running the tool to check I got this report pasted below. In all programs when I point to the Microsoft Office program the first thing in dropdown list ia an icon to activate. Could it be that this program has never been activated? I would ask my friend, but he is a little less knowledgeable about computers, but is it possible the person that built computer for him didn't activate this MS program?Thanks, FozDiagnostic Report (1.7.0012.0):-----------------------------------------WGA Data-->Validation Status: GenuineDetailed Status: N/AWindows Product Key: *****-*****-D6KDB-3GDXB-RG2X7Windows Product Key Hash: 9xqTKepOpW9pw0x9crAb6CWE+4M=Windows Product ID: 55285-015-3579182-21121Windows Product ID Type: 5Windows License Type: RetailWindows OS version: 5.1.2600.2.00010300.2.0.homID: ce69bd4b-d33d-4330-913b-71a752c1dfa5Is Admin: YesAutoDial: YesRegistry: 0x0WGA Version: Registered, 1.5.530.0Signed By: MicrosoftProduct Name: N/AArchitecture: N/ABuild lab: N/ATTS Error: N/AValidation Diagnostic: Resolution Status: N/ANotifications Data-->Cached Result: N/AFile Exists: NoVersion: N/AWgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Data-->Office Status: 114 Blocked VLK 2OGA Version: Failed to retrieve file version. - 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: FCEE394C-3178-80070002Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)Default Browser: C:\Program Files\Internet Explorer\iexplore.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: Allowed Link to comment Share on other sites More sharing options...
techtype Posted February 19, 2007 Share Posted February 19, 2007 I'm working on a friends computer that I can't get The Windows Genuine Advantage Notification Tool to install. After running the tool to check I got this report pasted below. In all programs when I point to the Microsoft Office program the first thing in dropdown list ia an icon to activate. Could it be that this program has never been activated? I would ask my friend, but he is a little less knowledgeable about computers, but is it possible the person that built computer for him didn't activate this MS program?Thanks, FozOGA Data-->Office Status: 114 Blocked VLK 2OGA Version: Failed to retrieve file version. - 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: FCEE394C-3178-80070002Your data shows the problem: blocked key for Office Link to comment Share on other sites More sharing options...
Fozj Posted February 19, 2007 Author Share Posted February 19, 2007 techtype, Thanks, but what needs to be done.Foz Link to comment Share on other sites More sharing options...
nitroshift Posted February 19, 2007 Share Posted February 19, 2007 You need genuine Microsoft Office. If you purchased the software from a shop, go back to them, explain the situation and ask for a refund / genuine software. Link to comment Share on other sites More sharing options...
Fozj Posted February 20, 2007 Author Share Posted February 20, 2007 You need genuine Microsoft Office. If you purchased the software from a shop, go back to them, explain the situation and ask for a refund / genuine software.nitroshift, I ran the Office XP Validation Wizard and it gave me this message: Microsoft Publisher completed validation, Microsoft Office XP Professional with FrontPage validation failed. Also stated Microsoft blocked the key and gave this number: 0x80180114.When I open any of the programs associated with Microsoft Office and click on the about tab, all of them give the same drop-down window, example: This product is licensed to (name xxxx) and product id 541xxx-xxx-xxxxxxx-xxxxx. In the help section of each office program, when I click on Activate I get a message that it has already been activated.Does this mean Microsoft activated these programs with the key number that was used when installed?As far as I know, all these programs seem to work, but I do not know enough about the Office programs to determine if they are fully usable.This is not my computer, I am helping a friend remove a lot of viruses and trojans that were on it.Thanks, Foz Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now