I'm working on a friends computer that I can't get The Windows Genuine Advantage Notification Tool to install. After running the tool to check I got this report pasted below. In all programs when I point to the Microsoft Office program the first thing in dropdown list ia an icon to activate. Could it be that this program has never been activated? I would ask my friend, but he is a little less knowledgeable about computers, but is it possible the person that built computer for him didn't activate this MS program?

Thanks, Foz

Diagnostic Report (1.7.0012.0):

-----------------------------------------

WGA Data-->

Validation Status: Genuine

Detailed Status: N/A

Windows Product Key: *****-*****-D6KDB-3GDXB-RG2X7

Windows Product Key Hash: 9xqTKepOpW9pw0x9crAb6CWE+4M=

Windows Product ID: 55285-015-3579182-21121

Windows Product ID Type: 5

Windows License Type: Retail

Windows OS version: 5.1.2600.2.00010300.2.0.hom

ID: ce69bd4b-d33d-4330-913b-71a752c1dfa5

Is Admin: Yes

AutoDial: Yes

Registry: 0x0

WGA Version: Registered, 1.5.530.0

Signed By: Microsoft

Product Name: N/A

Architecture: N/A

Build lab: N/A

TTS Error: N/A

Validation Diagnostic:

Resolution Status: N/A

Notifications Data-->

Cached Result: N/A

File Exists: No

Version: N/A

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 114 Blocked VLK 2

OGA Version: Failed to retrieve file version. - 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: FCEE394C-3178-80070002

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)

Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

I'm working on a friends computer that I can't get The Windows Genuine Advantage Notification Tool to install. After running the tool to check I got this report pasted below. In all programs when I point to the Microsoft Office program the first thing in dropdown list ia an icon to activate. Could it be that this program has never been activated? I would ask my friend, but he is a little less knowledgeable about computers, but is it possible the person that built computer for him didn't activate this MS program?

Thanks, Foz

OGA Data-->

Office Status: 114 Blocked VLK 2

OGA Version: Failed to retrieve file version. - 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: FCEE394C-3178-80070002

Your data shows the problem: blocked key for Office

techtype, Thanks, but what needs to be done.

Foz

You need genuine Microsoft Office. If you purchased the software from a shop, go back to them, explain the situation and ask for a refund / genuine software.

You need genuine Microsoft Office. If you purchased the software from a shop, go back to them, explain the situation and ask for a refund / genuine software.

nitroshift, I ran the Office XP Validation Wizard and it gave me this message: Microsoft Publisher completed validation, Microsoft Office XP Professional with FrontPage validation failed. Also stated Microsoft blocked the key and gave this number: 0x80180114.

When I open any of the programs associated with Microsoft Office and click on the about tab, all of them give the same drop-down window, example: This product is licensed to (name xxxx) and product id 541xxx-xxx-xxxxxxx-xxxxx. In the help section of each office program, when I click on Activate I get a message that it has already been activated.

Does this mean Microsoft activated these programs with the key number that was used when installed?

As far as I know, all these programs seem to work, but I do not know enough about the Office programs to determine if they are fully usable.

This is not my computer, I am helping a friend remove a lot of viruses and trojans that were on it.

Thanks, Foz