liquidguru Posted July 20, 2006 Share Posted July 20, 2006 if i try to open any Help file from within program i get the following error:"there was a problem starting help"if i try to manually start the .chm file by double-clicking it i get the following error"Cannot open the file mk:@MSITStore:c:\program files\whatever the application is\nameofhelpfile.chm"i have checked the registry entries (HKEY_CLASSES_ROOT\.chm key is "chm.file" and HKEY_CLASSES_ROOT\chm.file\shell\open\command is set to HH.exe)i've made sure it's registered properly (regsvr32 hhctrl.ocx)i have XP Home, SP2 and it used to work, but just not for a whiledoes any one any ideas?thanks Link to comment Share on other sites More sharing options...
cluberti Posted July 20, 2006 Share Posted July 20, 2006 Try the following commands:regsvr32 /u "%windir%\system32\itss.dll”regsvr32 /u "%windir%\system32\itircl.dll"regsvr32 /u "%windir%\system32\hhctrl.ocx"regsvr32 "%windir%\system32\itss.dll"regsvr32 "%windir%\system32\itircl.dll"regsvr32 "%windir%\system32\hhctrl.ocx"After a reboot, try a .chm file again. If any of the above commands fail, you may have to do an sfc /scannow with the XP installation CD in the CD drive. Link to comment Share on other sites More sharing options...
tain Posted July 20, 2006 Share Posted July 20, 2006 Or try the open-source xCHM. Link to comment Share on other sites More sharing options...
liquidguru Posted July 20, 2006 Author Share Posted July 20, 2006 thanks for the replies@clubertiit seems the itss.dll and itircl.dll are missing from my system...@TAINi tried the xCHM you suggested, and i can now, at least manually, open the .chm files. thank you. this will work until i get around to digging out my XP disk and trying to repair. Link to comment Share on other sites More sharing options...
LLXX Posted July 20, 2006 Share Posted July 20, 2006 Download the HTML Help package from M$ and install it. Link to comment Share on other sites More sharing options...
liquidguru Posted July 20, 2006 Author Share Posted July 20, 2006 @LLXXi tried to find a relevant package with m$, and came up with this one m$ link . i installed it, but it made no difference,thanks for the suggestion Link to comment Share on other sites More sharing options...
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