BombaTwist Posted June 29, 2006 Share Posted June 29, 2006 (edited) So i wake up on a normal day like today, start up my computer, then my router just stopped connecting, well it said connected on my network connections panel, but when i try to go on AIM, Internet explorer, etc, it didn't work, it said page cannot be displayed on my internet explorer. i reseted my router, then it took me to the setup, then i entered all the info, then i get an error message saying, there might be something incorrect in the login and password thing, and i checked 10 times and it is right, there was another one saying that i shoulld turn off the computer, turn off modem and router, then turn modem back on and wait 2 minutes, turn router back on and wait 1 minute and turn computer on, but that didn't work either. I would go to the netgear forums for this but their forums are being reconstructed and i couldn't find anything when searching on google, yahoo etc. so can anyone help me? thanks.My connection type is DSL. My ISP is DSLExtreme. My Modem is a Westell WireSpeed C90.EDIT: I Called the NetGear tech support and they were absolutely NO help. Edited June 29, 2006 by BombaTwist Link to comment Share on other sites More sharing options...
tain Posted June 30, 2006 Share Posted June 30, 2006 Call your ISP. It sounds like an account issue. Link to comment Share on other sites More sharing options...
rendrag Posted June 30, 2006 Share Posted June 30, 2006 (edited) does that westell have it's own web interface? could you connect to that and maybe do some diagnostics? perhaps see if it is being assigned an IP, or try to ping the gateway?i have a westell 6100 and it has it's own interface, so maybe yours does as well Edited June 30, 2006 by rendrag Link to comment Share on other sites More sharing options...
BombaTwist Posted June 30, 2006 Author Share Posted June 30, 2006 Call your ISP. It sounds like an account issue.Called them, they said it was the same login as if i were using my modem itself, still didn't work.does that westell have it's own web interface? could you connect to that and maybe do some diagnostics? perhaps see if it is being assigned an IP, or try to ping the gateway?i have a westell 6100 and it has it's own interface, so maybe yours does as wellMine doesnt have its own web interface. Link to comment Share on other sites More sharing options...
rendrag Posted June 30, 2006 Share Posted June 30, 2006 have you tried hooking up directly to the modem? That would tell us if it's a modem/account problem or a router problem. Link to comment Share on other sites More sharing options...
BombaTwist Posted June 30, 2006 Author Share Posted June 30, 2006 I am right now to access the internet. ugh, this router has caused so many problems, i think i'm just going to return it, i still can't believe NetGear tech support can't even solve problems . Link to comment Share on other sites More sharing options...
rendrag Posted July 1, 2006 Share Posted July 1, 2006 it's a router problem, huh?Does your router get an IP, default gateway and proper DNS entries?But if replacing it is easier, go for it. Link to comment Share on other sites More sharing options...
ripken204 Posted July 1, 2006 Share Posted July 1, 2006 set a static ip address and dns for yourself Link to comment Share on other sites More sharing options...
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