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Posted (edited)

I get this error when i try to launch something, for example, when i try to launch Microsoft Word, i get this pop-up below. can someone help? i've been trying to find the missing file in my computer, but i can't find it. i searched the net and found one and i got the message after the first picture attached. can anyone help? thanks.

post-12754-1149129739_thumb.png

post-12754-1149129876_thumb.png

Edited by BombaTwist

Posted

i tryed a uninstalling and reinstalling but when i even try to uninstall i get that message so it is like impossible to even uninstall. So does anyone know a solution to this?

Posted (edited)

That happens when the .MSI file associated with that program has either been deleted or the reference within the registry has been altered. The .MSI files are located in C:\WINDOWS\Installer.

If directing the pop-up box to the specific .MSI file in that folder doesn't work, I'd suggest just reinstalling overtop of the programs that have this issue.

Edited by Jeremy
Posted

k i tried it and it didnt work. when i try to over install, it goes back to the windows installer thing at the start and says the same error so thats like the first thing that comes up when i try to over install. =(.

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