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need help starting windows


Patrick.G81

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I'm having a problem and could use some help. After my computer goes thru the startup process, it freezes at the blue windows xp screen and won't continue to the login screen. I can't get to my user account login or get access to anything. This also happens when I do this in safe mode. Can someone please help. Appreciate it.

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I can't boot to Windows XP cd. And now I can't seem to get back to safe mode either.

I did just remember that the last time my computer was working properly, it did a system update before shutting down. Only problem was that it didn't shut off properly, it froze after the update was complete. Not sure if that helps or explains anything.

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A little, although usually the Windows update installation is usually a red herring (it's the act of shutting down/rebooting that triggers it, not the installation of the patch - it's just that the patch was installed requiring the reboot).

Why does the Windows XP CD not boot?

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