Windows XP crashes after logging on to Internet

[sayrahul]

Hi, Earlier I was having the issue when the windows XP used to crash as soon as I login to windows. Then I removed the delprot.sys file from the drivers dir. Now I am getting the issue that when I go onto the internet explorer, the windows crashes with error 0XC5, 0XA. I uninstalled the windows xp hotfixes SP2, but the issue does not go. Any pointers would be helpful

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!. Was everything ok before you installed sp2?

I did not install the SP2. It was justthat in Add remove program, I saw some hotfixes with the SP2 --> Which I removed after I started getting the problem.

@. Have you made any hardware changes lately?

Naah. I did not. The problem started happening on thruesay while I was in the office.

#. Any new software installed or uninstalled?

I did install an application something like VLC player that plays .bin video files on 18th Dec. But I saw the error on 23rd Dec. I have uninstalled the software today but the issue is stll there.

$. Do you have updated virus protection?

Yeah, I am using the Symantec antivirus version 22nd Dec

Right now I am running sfc /scannow. Since it is very slow, I am waiting for the results

[MCT]

symantec is as good as not having protection 95% of viruses are made 2 disable that

update your drivers for your modem/lan

[MCT]

also, why remove files if u dont know what your doing

delprot.sys

[sayrahul]

Sure I have updated the driver for LAN, since I am not able to logon to the network using the Laptop, I am using the other comp to do so. Any pointers for PCI modem.

Cheers

Rahul

[MCT]

any pointers? wat do u mean

update it lol

but i think your problem lies in windows files, try updating to sp2, it'll help by overwriting older files with new 1s

[Obliviator]

Why dont you just not use IE lol. Im sure you wont miss it. I recommend Mozilla Firefox.

[sayrahul]

Well I tried using the Netscape 7, I still got this blue screen error message. Same is the case when I use messenger only.

[Obliviator]

If your time spent on this problem outweighs the importance of the info on your computer, you can always backup your important files and reinstall windows.

[ripken204]

you obviously have alot of windows problems

may i suggest a clean install of xp?

[prathapml]

Just slip-stream SP2 into your XP CD, and re-format C: and install windows(w/SP2).

Note that I say SLIP-STREAM SP2 into the CD, not to install SP2 after install XP.

And to avaoid further problems, stay away from IE as much as possible, use mozilla or Opera.