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sybesma

recommended way to obtain M$ hotfixes

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the_guy,

I wonder if you need the revised Q316638 hotfix for WinME. there are actually two versions of the Q316638 hotfix.

Look at MS article 316638:

http://support.microsoft.com/?id=316638

and look at this MS site which also mentions the Q316638 hotfix:

http://www.microsoft.com/whdc/device/audio/highperf-drv.mspx

difference between the two is the version of the portcls.sys file.

Original Q316638 patch has the following files listed from the MS Audio Device Performance page:

02/02/2002 11:09am 4.90.0.3002 147,744 KMixer.sys

02/02/2002 12:45am 4.90.3001.0 147,184 PortCls.sys

08/08/2002 04:16pm 4.90.3001.0 49,296 SysAudio.sys

the Q316638 patch listed in MS article 316638 has the following files:
15-Feb-2002 2:09 4.90.0.3002 147,744 Kmixer.sys

24-Jan-2003 1:27 4.90.3002.0 147,280 Portcls.sys

12-Aug-2002 6:16 4.90.3001.0 49,296 Sysaudio.sys

The one MDGx has on his site is the original Q316638 with version 4.90.3001 of the Portcls.sys file.

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the_guy,

I wonder if you need the revised Q316638 hotfix for WinME. there are actually two versions of the Q316638 hotfix.

Look at MS article 316638:

http://support.microsoft.com/?id=316638

and look at this MS site which also mentions the Q316638 hotfix:

http://www.microsoft.com/whdc/device/audio/highperf-drv.mspx

difference between the two is the version of the portcls.sys file.

Original Q316638 patch has the following files listed from the MS Audio Device Performance page:

02/02/2002 11:09am 4.90.0.3002 147,744 KMixer.sys

02/02/2002 12:45am 4.90.3001.0 147,184 PortCls.sys

08/08/2002 04:16pm 4.90.3001.0 49,296 SysAudio.sys

the Q316638 patch listed in MS article 316638 has the following files:
15-Feb-2002 2:09 4.90.0.3002 147,744 Kmixer.sys

24-Jan-2003 1:27 4.90.3002.0 147,280 Portcls.sys

12-Aug-2002 6:16 4.90.3001.0 49,296 Sysaudio.sys

The one MDGx has on his site is the original Q316638 with version 4.90.3001 of the Portcls.sys file.

MS article 316638 has been removed from the Microsoft Support site and perhaps the Q316638 hotfix for WinME is no longer available.

As a last resort, one can try calling Microsoft support for a hotfix if you can't use the email method. Follow the steps here:

http://jasonpearce.com/blog/2006/06/26/how...crosoft-hotfix/

Edited by erpdude8

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Guys, take a look at this Bink.nu article:

http://bink.nu/Default.aspx?ArticleID=10601

Send your hotfix request by going to this MS support page:

https://support.microsoft.com/contactus2/em...0&WS=hotfix

Outdated link. New link to the MS Hotfix Request Web Submission form:

https://support.microsoft.com/contactus2/em...2&WS=hotfix

and the Bink.nu article here:

http://bink.nu/news/cool-get-a-hotfix-with...-microsoft.aspx

Edited by erpdude8

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