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Posted

i,m unable a desktop software program.i click delete and a screen for unistall shield comes up but then a screen comes up saying unable to unistall.


Posted
  oprf71 said:
i,m unable a desktop software program.i click delete and a screen for unistall shield comes up but then a screen comes up saying unable to unistall.

you might want to use a good translator!

Posted

If your trying to say that you use the Uninstall Shield to uninstall a program and it doesnt let you then it may be damaged. Try this:

Click Start > Run then type

msiexec.exe /unregister and click OK.

Click Start > Run then type

msiexec.exe /regserver and click OK.

Run the installation again. This should install the Windows Installer Service.

Hope this helps

Posted

be sure the "application management" service isnt stopped, i think this is the 1 that controls the installation/uninstallation of programs

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