turbomcp Posted June 9, 2004 Share Posted June 9, 2004 anybody seen this yet?when i try to install this hotfix(released today or yesterday) for directxit stops and gives this error in log(even without unattended install)0.250: 2004/06/09 13:56:38.187 (local)0.250: c:\f92793f04c5527b202ec\sp2\update\update.exe (version 5.4.15.0)0.250: Service Pack started with following command line: 0.313: SOFTWARE\Microsoft\DirectX\Version is Not Equal To Specified Value 0.313: Condition Check for Line 1 of PreRequisite returned FALSE 0.313: ReadStringFromInf: SetupGetLineText failed: 0xe00001020.313: KB839643 Setup encountered an error: Setup cannot continue because one or more pre-requisites required to install KB839643 failed. For More details check the Log File C:\WINDOWS\KB839643.log0.313: ReadStringFromInf: SetupGetLineText failed: 0xe00001020.313: Setup cannot continue because one or more pre-requisites required to install KB839643 failed. For More details check the Log File C:\WINDOWS\KB839643.log9.172: Message displayed to the user: Setup cannot continue because one or more pre-requisites required to install KB839643 failed. For More details check the Log File C:\WINDOWS\KB839643.log9.172: User Input: OK9.172: Update.exe extended error code = 0xf0f49.172: Update.exe return code was masked to 0x643 for MSI custom action compliance. Link to comment Share on other sites More sharing options...
GreenMachine Posted June 9, 2004 Share Posted June 9, 2004 I'd say there is a hint up at the top:SOFTWARE\Microsoft\DirectX\Version is Not Equal To Specified Value Link to comment Share on other sites More sharing options...
turbomcp Posted June 9, 2004 Author Share Posted June 9, 2004 heyback in actionthe hotfix doesnt install right cause it checks the prerequesist key:[DX.Version.Prereq] EqualOp = CheckReg, HKLM, SOFTWARE\Microsoft\DirectX, Version, 0x00000,"==","4.08.01.0810"once i change my existing key to this one it is installling just fineBUTthe windows update site reports that directx9b is not installed now:)so i fool the windows update by applying the right key back in:)but it doesnt helpi have a machine which installed this hotfix right and i took the reg key from that and moved it to a test machinebut still windows update sees it as not being installed:(whats weird is that if i install with windows update site it works fine without touching anything.i will get to the bottom of this in afew minutes i hope(making snapshots) Link to comment Share on other sites More sharing options...
bonedaddy Posted June 9, 2004 Share Posted June 9, 2004 @ turbomcpcheck to see if there isn't a second ver of this updatego to download page and tick related resourcesbonedaddyEDITgreen you knew this why not at least tell him to search? Link to comment Share on other sites More sharing options...
skin2003 Posted June 9, 2004 Share Posted June 9, 2004 Your version might be further down on the page. I ahd the same problem, and i then i scrolled down and kept reading and found another patch. Link to comment Share on other sites More sharing options...
turbomcp Posted June 9, 2004 Author Share Posted June 9, 2004 Microsoft Windows XP and Microsoft Windows XP Service Pack 1 – Download the update Link to comment Share on other sites More sharing options...
Alanoll Posted June 9, 2004 Share Posted June 9, 2004 go down the page to the section that has :Tested Microsoft Windows Components:Affected Components:It lists different versions of DrectX with different updates. It's not an this update updates all DirectX versions..... Link to comment Share on other sites More sharing options...
turbomcp Posted June 9, 2004 Author Share Posted June 9, 2004 i Believe you r right my friendthats the right link:Microsoft DirectX 9.0, 9.0a, 9.0b when installed on Windows 2000, Windows XP, or Windows Server 2003 – Download the update Link to comment Share on other sites More sharing options...
GreenMachine Posted June 9, 2004 Share Posted June 9, 2004 I didn't know nothing. In fact, I figured he had not updated to DX9 and was trying to add a patch to it. But the hint did seem to get him going in the right direction, n'est-ce pas? Link to comment Share on other sites More sharing options...
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