Can't access admin tool of comcast modem

[COKEDUDEUSF]

Normally when you go to a default gateway of a modem or router you can access the devices admin tool. In my case with a comcast modem I was not able to access the admin tool until they reset it. I wasn't even to access the login page of the admin tool. It kept timing out. What are the reasons for the admin tool login page timing out? I have NEVER experienced this with any previous router or modem. Could someone be screwing with me and how?

 

http://businesshelp.comcast.com/help-and-support/internet/setup-manage-comcast-wifi-business-wireless-gateway/

[Tripredacus]

Always try https as well.

I know that on my router (different animal but may be similar) I have it set for SSL only. If I use http to get to the internal page, it will time out.

Is it expected to be able to access that page? I know my ISP now makes it so you cannot log into it, unlike years ago when you could.

[COKEDUDEUSF]

Always try https as well.

I know that on my router (different animal but may be similar) I have it set for SSL only. If I use http to get to the internal page, it will time out.

Is it expected to be able to access that page? I know my ISP now makes it so you cannot log into it, unlike years ago when you could.

 

When the modem is functioning properly yes. After comcast reset it I was able to access the login page. But when I reset myself with the reset button on the back of the modem it didn't do anything. I want to know why this happened. This makes me think someone is screwing with me or the comcast technician that installed the modem about a month did something to my router. Since the new modem has been installed I have received 4 dmca notices. This never happened in the previous 4 years I have worked at the office.

[Tripredacus]

Don't DMCA notices typically outline exactly what you are in violation of?