jreed3 Posted February 5, 2015 Posted February 5, 2015 Son's Gateway NE56R27U would not boot up, Ordered restoration set from company (Acer). Computer makes very little progress in restoration. Appears not to "see" hd or even dvd at times. Any ideas?
Tripredacus Posted February 5, 2015 Posted February 5, 2015 Are you receiving any errors? I read sometimes that a system with Secure Boot enabled can interfere with running recovery DVD or fresh installs. Also it may be good to know if you have UEFI enabled or not, as this can make different drives "disappear" from being "detected" as bootable devices in certain circumstances.
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