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Posted

I'm having an issue with a Win 8.1 box that constantly crashes every few seconds when accessing the desktop, or anything else that needs the desktop to run.  The error in the Application log is:

 

Faulting application name: explorer.exe, version: 6.3.9600.17249, time stamp: 0x53e160b9
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17055, time stamp: 0x532954fb
Exception code: 0xe06d7363
Fault offset: 0x0000000000005bf8
Faulting process id: 0x7e0
Faulting application start time: 0x01d01441f1a856d5
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: f7ced66d-8035-11e4-beb7-001583560c42
Faulting package full name:
Faulting package-relative application ID:

 

So far the troubleshooting I have done so far is: Restored to an earlier date that did not have the issue.  Created a new Windows Profile.  Updated the system drivers.  So far, no change.

 

Researching the issue online points to analyzing the crash dump.  I have uploaded one to the following location:

 

https://onedrive.live.com/redir?resid=FC9B54F767FE8216!188&authkey=!AAlq1gZrp1S9GcU&ithint=file%2czip

 

I would be very appreciative if someone is able to do so, Thanks!

 


Posted

This is a know crash caused by Autodesk Inventor. I think there is a patch which solves it.

Call Sitentdll!NtWaitForMultipleObjectsntdll!RtlReportExceptionExntdll!RtlReportExceptionntdll!LdrpCalloutExceptionFilterntdll!LdrpInitializeNode$filt$1ntdll!_C_specific_handlerntdll!RtlpExecuteHandlerForExceptionntdll!RtlDispatchExceptionntdll!RtlRaiseExceptionKERNELBASE!RaiseExceptionmsvcr100!CxxThrowExceptionutx!UTxException::IsFatalutx!UTxThrower::operator()rse!RSeTxnBulletin::SetDefunctrse!RSeTest::IsRSeMemoryrse!RSeTest::IsRSeMemoryrse!RSe::DebugOnly_AssertIsNotInRSeTransactedSegmentrse!RSe::CreateTransactingTransientSegmentrse!UFRxPassiveOccPath::Poprse!UFRxPassiveOccPath::UFRxPassiveOccPathrse!std::_Mutex::_Mutexntdll!LdrpCallInitRoutinentdll!LdrpInitializeNodentdll!LdrpInitializeGraphntdll!LdrpInitializeGraphntdll!LdrpInitializeGraphntdll!LdrpInitializeGraphntdll!LdrpPrepareModuleForExecutionntdll!LdrpLoadDllntdll!LdrLoadDllKERNELBASE!LoadLibraryExWDtBridge!DTxInfoTipBridge::GetCurFileDtBridge!DTxShellExtBridge::operator=DtBridge!DTxShellExtBridge::DTxShellExtBridgeDtBridge!DTxShellExtBridge::DTxShellExtBridgecombase!CServerContextActivator::CreateInstancecombase!ActivationPropertiesIn::DelegateCreateInstancecombase!CApartmentActivator::CreateInstancecombase!CProcessActivator::CCICallbackcombase!CProcessActivator::AttemptActivationcombase!CProcessActivator::ActivateByContextcombase!CProcessActivator::CreateInstancecombase!ActivationPropertiesIn::DelegateCreateInstancecombase!CClientContextActivator::CreateInstancecombase!ActivationPropertiesIn::DelegateCreateInstancecombase!ICoCreateInstanceExcombase!CComActivator::DoCreateInstancecombase!CoCreateInstanceExcombase!CoCreateInstanceshell32!_SHCoCreateInstanceshell32!SHExtCoCreateInstanceshell32!DCA_SHExtCoCreateInstanceshell32!HDXA_QueryContextMenushell32!CDefFolderMenu::QueryContextMenushell32!CShellExecute::_InvokeInProcExecshell32!CShellExecute::_InvokeCtxMenushell32!CShellExecute::_DoExecuteshell32!PathIsEqualOrSubFolderOfKnownFoldersSHCore!SHWaitForThreadWithWakeMaskkernel32!BaseThreadInitThunkntdll!RtlUserThreadStart    Image path: C:\Program Files\Autodesk\Inventor 2013\Bin\rse.dll    Image name: rse.dll    Timestamp:        Thu Mar 01 22:44:06 2012 (4F4FEDA6)    CheckSum:         00285A6C    ImageSize:        00288000    File version:     17.0.13800.0    Product version:  1.0.0.1    File flags:       0 (Mask 3F)    File OS:          40004 NT Win32    File type:        2.0 Dll    File date:        00000000.00000000    Translations:     0409.04b0    CompanyName:      Autodesk, Inc.    ProductName:      Autodesk, Inc. rse    InternalName:     rse    OriginalFilename: rse.dll    ProductVersion:   Autodesk Inventor 2013    FileVersion:      17, 0, 13800, 0000    PrivateBuild:     Build: 138, Release: 2013 RTM - Date: Thu 03/01/2012           SpecialBuild:     Build: 138, Release: 2013 RTM - Date: Thu 03/01/2012           FileDescription:  rse    LegalCopyright:   Copyright © 1996-2012 Autodesk, Inc.    LegalTrademarks:  Copyright © 1996-2012 Autodesk, Inc.    Comments:         Copyright © 1996-2012 Autodesk, Inc.

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