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asus123

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About asus123

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    Windows 8.1 x64

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  1. I'm having an issue with a Win 8.1 box that constantly crashes every few seconds when accessing the desktop, or anything else that needs the desktop to run. The error in the Application log is: Faulting application name: explorer.exe, version: 6.3.9600.17249, time stamp: 0x53e160b9 Faulting module name: KERNELBASE.dll, version: 6.3.9600.17055, time stamp: 0x532954fb Exception code: 0xe06d7363 Fault offset: 0x0000000000005bf8 Faulting process id: 0x7e0 Faulting application start time: 0x01d01441f1a856d5 Faulting application path: C:\WINDOWS\explorer.exe Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll Report Id: f7ced66d-8035-11e4-beb7-001583560c42 Faulting package full name: Faulting package-relative application ID: So far the troubleshooting I have done so far is: Restored to an earlier date that did not have the issue. Created a new Windows Profile. Updated the system drivers. So far, no change. Researching the issue online points to analyzing the crash dump. I have uploaded one to the following location: https://onedrive.live.com/redir?resid=FC9B54F767FE8216!188&authkey=!AAlq1gZrp1S9GcU&ithint=file%2czip I would be very appreciative if someone is able to do so, Thanks!

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