ppgrainbow Posted October 17, 2013 Share Posted October 17, 2013 (edited) I recently updated to Trillian 5.4 Build 12 (despite the fact that it has been complied with Visual Studio 2008) on my UURollup-patched Windows 2000 machine and I have found that I could no longer sign into my Trillian account.I'm ending up with a yellow exclamation mark next to my username and end up with the error message:Error while connecting. Please check your account name and connection, then try again.Trillian 5.3 previously worked without problems and when I upgraded to Trillian 5.4, I found that I could no longer sign in to any of the IM services that I signed up. And to add insult to injury, changing the password makes no difference.Update 1: I tested Trillian 5.4 under a Windows XP SP3 VMware VM machine and it worked without problems. I might need to test the Trillian 5.4 installation under a clean Windows 2000 VPC VM to see what dependencies were added.Update 2: I did a test installation of Trillian 5.4 under the Windows 2000 Virtual PC VM and got this error message:The procedure entry point GetAdaptersAddress could not be located in the dynamic link library IPHLPAPI.DLL.Despite the error message, mentioned above, Trillian 5.4 did install correctly without problems.But when I tried to execute Trillian 5.4, I get this error message:The procedure entry point DnsFree could not be located in the dynamic link library DNSAPI.DLL.As a result of this error, Trillian 5.4 under Windows 2000 refuses to proceed any further beyond initialising directories.As far as I know, the flag GetAdaptersAddresses is only supported on Windows XP SP1 and later. As for DnsFree flag, I don't know which Service Pack under Windows XP is supported. I did a search for it under Google, but it wasn't any use.When I used Dependency Walker to investigate which entry points were used in trillian.exe, SymGetModuleInfoEx and SymGetModuleEx64 were used in IMAGEHLP.DLL, I believe that they're only found in Windows XP SP2 and up.Are there any workaround to make Trillian 5.4 work under Windows 2000? If so, please let me know.Update 3: I had a look at this page regarding DNSAPI.DLL exports and has concluded that the DnsFree function is only available on Windows XP Service Pack 2, Windows Server 2003 Service Pack 1 or later. Edited October 20, 2013 by ppgrainbow Link to comment Share on other sites More sharing options...
blackwingcat Posted October 19, 2013 Share Posted October 19, 2013 I posted about it in trillian forum.http://help.trillian.im/discussions/windows/14380-latest-update-trillian-has-encountered-a-problem Link to comment Share on other sites More sharing options...
ppgrainbow Posted October 19, 2013 Author Share Posted October 19, 2013 (edited) I posted about it in trillian forum.http://help.trillian.im/discussions/windows/14380-latest-update-trillian-has-encountered-a-problemThanks for the help. I was always wondering if installing it under the \Astra directory and if possible renaming it as \Trillian would solve this or not.Edit 1: Installing it in a different directory didn't even work. I think that it would be a good time to do some investigation of what is causing Trillian 5.4 on Win2K to not work correctly as it did under Trillian 5.3. Furthermore, I somehow ran into a error when attempting to uninstall a second copy of Trillian on this machine:The exception unknown software exception (0xe06d7363) occurred in the application at location 0x7c59bcb1.Until the investigation has been made, I will be using Miranda IM, Skype 4.2 and Mo-Footer.Edit 2: I downloaded the update, Trillian 5.4 Build 13 (trillian-v5.4.0.13.exe) and it finally fixed the connection failure issue! Edited October 22, 2013 by ppgrainbow Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now