Jump to content
Strawberry Orange Banana Lime Leaf Slate Sky Blueberry Grape Watermelon Chocolate Marble
Strawberry Orange Banana Lime Leaf Slate Sky Blueberry Grape Watermelon Chocolate Marble

MSFN is made available via donations, subscriptions and advertising revenue. The use of ad-blocking software hurts the site. Please disable ad-blocking software or set an exception for MSFN. Alternatively, register and become a site sponsor/subscriber and ads will be disabled automatically. 


ceez

Can I have an interactive remote desktop session on a domain

Recommended Posts

Hello fellow msfn-ers!

As the subject reads, I want to use RDC to connect to our end uers but instead of locking their machines out I want to them to see what I am doing, this way they 'learn' something instead of someone always doing the same procedure over-and-over-and-over again!

I dont know if I am posting this in the correct section or if this should go under server 2003 which is what our domain is running, but maybe someone can help me here.

thanks,

ceez

Share this post


Link to post
Share on other sites

The tool you are looking for is msra.exe (Microsoft Remote Assistance) - it is designed for exactly what you describe.

Users can request assistance, or remote assisters can offer it.

Share this post


Link to post
Share on other sites

So what you want is the "shadowing" option of remote desktop that is only available for server products. So if you're connecting in remote desktop on a desktop os , it isn't available. To use it, you need to use terminal server manager, then connect to the remote server then right click the wanted session and do "remote control".

Share this post


Link to post
Share on other sites

Remote Assistance will handle this as previously mentioned, and it's behavior is configurable via Group Policy as well.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...