Jump to content

malware cleaner removed essential files - trying to repair


Recommended Posts

Posted

I'm in a bit of pickle:

I was helping a mate get rid of Trojans and viruses on his Fujitsu Lifebook e-series laptop.

Unfortunately the malware cleaner removed some essential Windows files so I'm stuck in Task Manager at the moment.

Using Task Manager I can access the whole of the disk, and start and stop the laptop.

I copied some of the DLL files Windows XP said it required via a burnt CD, but after copying iertutil.dll I got the error message "The ordinal 681 could not be located in the dynamic link library iertutil.dll". After trying to google research this error message, I decided to use the XP cd to try and repair XP.

However I now get "Setup did not find any hard disk drives".

I am not comfortable with Bios handling - however I did manage to find the following info:

Serial ATA Port 0 Fujitsu MHV2080BH - SATA

I've tried to google "mvh2080bh" to see if i could find a driver but no luck there. (And of course since its a laptop there is no floppy drive so i'd have to make a slipstream (?) CD, hopefully I could manage that - perhaps on my own Windows 7 laptop?)

So now i'm stuck - I'd love any tips on what to do next, so my mate doesn't blame me for ruining his laptop....


Posted

Doesn't he have a recovery partition or his recovery disks?

Posted

>"The ordinal 681 could not be located in the dynamic link library iertutil.dll".

This error occurs when you downgrade a dll to a lower version and an entry point is missing.

Cheers

Posted

It can also rise when the new files are too much newer. When you try to repair, you have to provide the files from the same service pack level and if possible hotfixes.

  • 1 month later...
Posted

Just thought I'd let you know that I gave up. I just couldn't find the drivers/files I needed.

Luckily I did find a techy mate who was happy to donate a laptop that had been "put out to pasture" but still was an upgrade for the old Fujitsu so all's well etc.

  • 4 months later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...