Win 7 update

[sameer752003]

hi i'm trying to install win 7 sp 1 update on my x64 machine. I.m getting this error: ERROR_SXS_IDENTITY_PARSE_ERROR(0X8007370d). pls help

[myselfidem]

With Windows Update or the KB976932 downloaded and trying to install on your computer?

Check if it's the correct Update SP1 64-bit KB976932!

[sameer752003]

With Windows Update or the KB976932 downloaded and trying to install on your computer?

Check if it's the correct Update SP1 64-bit KB976932!

I checked its the correct update. I also tried the update installation tool.

[MagicAndre1981]

to see the cause of Windows 7 update failures, we must look for error messages in the following log files:

Please run the Windows Explorer and go to the folder "C:\Windows\Logs\CBS\" and copy all files to your document folder, also copy the setupapi.dev.log from the folder C:\Windows\Inf, the "C:\Windows\WindowsUpdate.log" and the file "C:\Windows\winsxs\poqexec.log" to your document folder (otherwise you can't upload it), zip all files into 1 ZIP and upload the zip to mediafire.com and post a link here.

[myselfidem]

You can try to use System Update Readiness Tool for Windows 7:

http://support.microsoft.com/kb/947821/en-us

[Tripredacus]

Also, post your exact Win7 version number. You can find it if you run MSINFO32 under the "Hardware Abstraction Layer" value on the first page that loads up.

[sameer752003]

Hi, Thanks everyone, but my problem has been solved. I just upgraded my win 7 OS and then updated sp1. Everything worked fine. It takes some time but is worth. Thanks again.

[MagicAndre1981]

do you mean an Inplace upgrade to repair Windows?