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iertutil.dll cannot be found in dynamic library


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Posted

I have windows7 on msi laptop 32/64 bit

Driving me nuts (not a long drive) with its pop up error and it interferes with some thing working right.

I got rid of trojan vuno and some malware but apparently this file is corrupt. Is my only choice just reinstalling the whole thing? I hope not.

Anybody? I've seen all kinds of suggestions on YouTube but have not tried any yet

:unsure:


Posted

If you think this file specifically is corrupted, you can always install a windows update (or even IE9) that will update iertutil.dll.

However, you haven't said what program gives this error. Can you post a picture of the actual error message?

Posted

Agreed - the error complains that a particular function in iertutil cannot be found, and I've only ever found this to happen in two scenarios - one, something has broken iertutil's registration with an incorrect version (and thus the proper version from %windir%\system32 - and also %windir%\syswow64 from a 32bit cmd prompt on x64 systems - needs to be re-registered via regsvr32 /i) and two, an application designed for use only in a specific newer version of IE (IE7 or IE8, for example) does not work on a system with a lesser version installed (IE6, for example). Since you posted this in the Win7 section, I'm going to assume Windows 7 and IE8, which is likely to make scenario number two irrelevant, and leave you at #1. Further, given you had malware cleaned from your machine, this makes it even more likely that it is scenario #1.

Posted (edited)

thanks for suggestions but whatever i try there is always a "but" attached.

I have a 32-bit/64-bit laptop and whichever version I try to download it says I'm using the wrong one. How do I just even find the one to download to try. This is going on 3 weeks I have tried to fix this and nothing works.

I have used all sorts of scans to check for virus and trojan etc. and sometimes come up with something. but at the end of the day i can't fix this problem and I am getting very discouraged and sorry I bought such a complicated scenario.

thanks...

Edited by kcsummer
Posted

I feel compelled to ask, "why are you downloading it?

First thing I'd try is the built-in Internet Explorer Troubleshooter;

Control Panel\All Control Panel Items\Troubleshooting\All Categories > Internet Explorer Performance

If that fails to resolve your issue try turning IE8 off, rebooting and turning IE8 back on again;

Control Panel\Programs > Turn Windows features on or off

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