kcsummer Posted March 2, 2011 Posted March 2, 2011 I have windows7 on msi laptop 32/64 bitDriving me nuts (not a long drive) with its pop up error and it interferes with some thing working right.I got rid of trojan vuno and some malware but apparently this file is corrupt. Is my only choice just reinstalling the whole thing? I hope not.Anybody? I've seen all kinds of suggestions on YouTube but have not tried any yet
Tripredacus Posted March 2, 2011 Posted March 2, 2011 If you think this file specifically is corrupted, you can always install a windows update (or even IE9) that will update iertutil.dll. However, you haven't said what program gives this error. Can you post a picture of the actual error message?
cluberti Posted March 4, 2011 Posted March 4, 2011 Agreed - the error complains that a particular function in iertutil cannot be found, and I've only ever found this to happen in two scenarios - one, something has broken iertutil's registration with an incorrect version (and thus the proper version from %windir%\system32 - and also %windir%\syswow64 from a 32bit cmd prompt on x64 systems - needs to be re-registered via regsvr32 /i) and two, an application designed for use only in a specific newer version of IE (IE7 or IE8, for example) does not work on a system with a lesser version installed (IE6, for example). Since you posted this in the Win7 section, I'm going to assume Windows 7 and IE8, which is likely to make scenario number two irrelevant, and leave you at #1. Further, given you had malware cleaned from your machine, this makes it even more likely that it is scenario #1.
kcsummer Posted March 5, 2011 Author Posted March 5, 2011 (edited) thanks for suggestions but whatever i try there is always a "but" attached.I have a 32-bit/64-bit laptop and whichever version I try to download it says I'm using the wrong one. How do I just even find the one to download to try. This is going on 3 weeks I have tried to fix this and nothing works.I have used all sorts of scans to check for virus and trojan etc. and sometimes come up with something. but at the end of the day i can't fix this problem and I am getting very discouraged and sorry I bought such a complicated scenario.thanks... Edited March 5, 2011 by kcsummer
Yzöwl Posted March 5, 2011 Posted March 5, 2011 I feel compelled to ask, "why are you downloading it?First thing I'd try is the built-in Internet Explorer Troubleshooter;Control Panel\All Control Panel Items\Troubleshooting\All Categories > Internet Explorer PerformanceIf that fails to resolve your issue try turning IE8 off, rebooting and turning IE8 back on again;Control Panel\Programs > Turn Windows features on or off
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