marcosgarcia3000 Posted November 2, 2010 Share Posted November 2, 2010 Hello everyone! I just got the BSOD on my Compaq Mini 110c I can only access safe mode. Here is the error code STOP: 0x0000008E (0x0000005, 0x806373F1, 0XA770199C,0x00000000). What did do from doing research is scanned the registry, scanned for virus, and spyware while in safe mode, but I still get the BSOD? Also, I tried to access the partition using F11 and Alt-F11 while booting and it does nothing. Any suggestions? Thank You Link to comment Share on other sites More sharing options...
Guest Posted November 2, 2010 Share Posted November 2, 2010 What is F11 or alt-F11? Never heard of it.See if this helps. Link to comment Share on other sites More sharing options...
marcosgarcia3000 Posted November 2, 2010 Author Share Posted November 2, 2010 What is F11 or alt-F11? Never heard of it.See if this helps.I read somewhere that by pressing those keys it will send to the recovery set up on a netbook, but it did not work Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted November 2, 2010 Share Posted November 2, 2010 upload the dmp files from the folder C:\Windows\Minidump Link to comment Share on other sites More sharing options...
marcosgarcia3000 Posted November 2, 2010 Author Share Posted November 2, 2010 (edited) upload the dmp files from the folder C:\Windows\MinidumpI got a message that says Error You aren't permitted to upload this kind of file? I am trying to upload the dmp files. Edited November 2, 2010 by marcosgarcia3000 Link to comment Share on other sites More sharing options...
Sp0iLedBrAt Posted November 2, 2010 Share Posted November 2, 2010 A .dmp can also be too big to upload, so I suggest you use an archive tool, such as 7-Zip (freeware), compress and upload to some external link, which you will then provide.Cheers Link to comment Share on other sites More sharing options...
Ponch Posted November 2, 2010 Share Posted November 2, 2010 I read somewhere that by pressing those keys it will send to the recovery set up on a netbook, but it did not workIt should work indeed if F11 is pressed during Bios screen, unless some changes were made to the partitions and the MBR (using Partition Magic or other similar programs). Link to comment Share on other sites More sharing options...
marcosgarcia3000 Posted November 2, 2010 Author Share Posted November 2, 2010 Thanks everyone here are the 1st and 2nd dmp files.Mini110210-01.rar Link to comment Share on other sites More sharing options...
cluberti Posted November 2, 2010 Share Posted November 2, 2010 0: kd> kn # ChildEBP RetAddr 00 9fccfa58 8062faba nt!HvpGetCellMapped+0x5f01 9fccfa74 80638c4e nt!CmpMarkValueDataDirty+0x4402 9fccfa90 80638ef3 nt!CmpMarkKeyValuesDirty+0xcc03 9fccfaac 80638f90 nt!CmpFreeKeyValues+0x1704 9fccfae8 806397ce nt!CmpSyncKeyValues+0x2605 9fccfb2c 80639941 nt!CmpCopySyncTree2+0x1f406 9fccfb5c 80626042 nt!CmpCopySyncTree+0x4f07 9fccfccc 8062193a nt!CmpSaveBootControlSet+0x2b008 9fccfcdc 8054161c nt!NtInitializeRegistry+0x5e09 9fccfcdc 8050046d nt!KiFastCallEntry+0xfc0a 9fccfd58 8054161c nt!ZwInitializeRegistry+0x110b 9fccfd58 7c90e4f4 nt!KiFastCallEntry+0xfcWARNING: Frame IP not in any known module. Following frames may be wrong.0c 0007fe8c 00000000 0x7c90e4f4A crash like this, especially in HvpGetCellMapped, is going to be caused by pool corruption, likely by an installed kernel-mode filter driver. You have a bunch loaded that are non-Microsoft, including what appears to be an AVG Intrusion Detection filter. It might be interesting to uninstall that application, or at least keep it's driver from loading, to see if you can't get yourself back into your box. The others all appear to be standard device drivers, and while they could be culprits, I generally like to see Intrusion Detection software removed when a box becomes unbootable before I go blaming device drivers, especially if the system worked fine for a period of time with these drivers installed and then suddenly starts failing. Usually the only thing updated on a system regularly, other than Microsoft components via WU, is definitions for antivirus or ID software. If a device driver was going to cause it, it would likely do so fairly quickly after install. Also, if safe mode works but regular boot does not, it would generally mean it's not a RAM issue either (it should still fail in safe mode if the RAM was really going bad, most likely). Link to comment Share on other sites More sharing options...
marcosgarcia3000 Posted November 2, 2010 Author Share Posted November 2, 2010 Ok now it doesn't start up the screen stays black....I'm starting to hate computers Link to comment Share on other sites More sharing options...
marcosgarcia3000 Posted November 2, 2010 Author Share Posted November 2, 2010 0: kd> kn # ChildEBP RetAddr 00 9fccfa58 8062faba nt!HvpGetCellMapped+0x5f01 9fccfa74 80638c4e nt!CmpMarkValueDataDirty+0x4402 9fccfa90 80638ef3 nt!CmpMarkKeyValuesDirty+0xcc03 9fccfaac 80638f90 nt!CmpFreeKeyValues+0x1704 9fccfae8 806397ce nt!CmpSyncKeyValues+0x2605 9fccfb2c 80639941 nt!CmpCopySyncTree2+0x1f406 9fccfb5c 80626042 nt!CmpCopySyncTree+0x4f07 9fccfccc 8062193a nt!CmpSaveBootControlSet+0x2b008 9fccfcdc 8054161c nt!NtInitializeRegistry+0x5e09 9fccfcdc 8050046d nt!KiFastCallEntry+0xfc0a 9fccfd58 8054161c nt!ZwInitializeRegistry+0x110b 9fccfd58 7c90e4f4 nt!KiFastCallEntry+0xfcWARNING: Frame IP not in any known module. Following frames may be wrong.0c 0007fe8c 00000000 0x7c90e4f4A crash like this, especially in HvpGetCellMapped, is going to be caused by pool corruption, likely by an installed kernel-mode filter driver. You have a bunch loaded that are non-Microsoft, including what appears to be an AVG Intrusion Detection filter. It might be interesting to uninstall that application, or at least keep it's driver from loading, to see if you can't get yourself back into your box. The others all appear to be standard device drivers, and while they could be culprits, I generally like to see Intrusion Detection software removed when a box becomes unbootable before I go blaming device drivers, especially if the system worked fine for a period of time with these drivers installed and then suddenly starts failing. Usually the only thing updated on a system regularly, other than Microsoft components via WU, is definitions for antivirus or ID software. If a device driver was going to cause it, it would likely do so fairly quickly after install. Also, if safe mode works but regular boot does not, it would generally mean it's not a RAM issue either (it should still fail in safe mode if the RAM was really going bad, most likely).Thank you but I started to get the BSOD before I installed AVG Link to comment Share on other sites More sharing options...
cluberti Posted November 3, 2010 Share Posted November 3, 2010 Well, if that's the case, then it *is* one of your device drivers, likely . At least you've ruled that out. Link to comment Share on other sites More sharing options...
marcosgarcia3000 Posted November 3, 2010 Author Share Posted November 3, 2010 How can I install Windows XP all over again? Link to comment Share on other sites More sharing options...
Guest Posted November 3, 2010 Share Posted November 3, 2010 http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01613138&tmp_task=setupCategory&lc=en&dlc=en&cc=us〈=en&product=3979068#N268 Link to comment Share on other sites More sharing options...
marcosgarcia3000 Posted November 3, 2010 Author Share Posted November 3, 2010 Holding F6 does not work like it states on the website. Cant I install Windows XP through a usb? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now