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Posted

Evening All

Was wondering if somebody could help me out, got a bit of a problem with Outlook 2010, i have installed Office on a 2008 R2 Terminal Server box, and im logging in as a user (To Test) and opening Outlook to check my email, now when i open it i have two problems.

First problem is, Outlook does its auto discovery bit, and finds my users name then errors with "An Unknown error occurred, error code:0x80070057. If i ok this and configure the account manually by typing in the name of my mail server it connects and works fine, mail server is Exchange 2003, is their any compatibility issues does anyone know?

Second problem is, once you open Outlook as the user i get a "Help protect and improve microsoft office" setting prompt, asking me to choose "Recommended Settings" or "Install Updates Only" just wondering does anyone know if group policy can get rid or choose a option for the user

Thanks

Phil


Posted

You might need to run Outlook as elevated. I researched this error and it appears when Outlook can't do something its trying to do, similar to an access denied, port not open, etc.

Posted

#1 - Actually, Outlook 2007 and 2010 use autodiscover (protocol) to look up the autodiscovery information for a user (what you're doing by trying to discover the user/mailbox server) published by Exchange 2007 and 2010. It will find your name and/or email because it exists as an exchange-enabled account in AD, but it won't find your mailbox server. This is because if your Exchange servers are 2003, it can't/won't find any autodiscover options, and this will fail with that exact error (MAPI_E_INVALID_PARAMETER) because no autodiscover service exists in the domain - the failure is actually the call to the (nonexistent) autodiscover service point.

#2 - Add the admin templates from Microsoft to your domain to get policies for Office 2010.

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