lofagi Posted June 12, 2012 Share Posted June 12, 2012 Hello guys,(first of all sry for my English) i have the same problem here, high latency, when im using the internet. Until i'm using my comp offline there isn't problems, after i connect n try to download something, or turn on the uTorrent, spikes are comming. I tried almost everyting, new windows, new drivers, (Bios, chipset, lan...), i got a new lancard also. When installed it first time, it goes very well, but after a restart spikes appear again.I downloaded that LatencyMon, and it says the problem is whit raspppoe.sys ! But i dont know what to do whit it, i tried to replace it, but it is protected and i cant change that.This is really annoying now...What should i do? Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted June 13, 2012 Author Share Posted June 13, 2012 Sweet I Got the link https://www.dropbox.com/s/l13cjl46gheeb98/DPC_Interrupt.zip hope this is right again thank u for the helpYou have ACPI.sys DPC issues. This often indicates CPU temperature issues. Update the BIOS, clean the CPU cooler from dust, reset the Windows powerplan options. Does this help? Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted June 13, 2012 Author Share Posted June 13, 2012 (edited) edit: opened up an application and it spiked, so i sent you a report from that too, z & z1I can't see DPC spikes in the Z version. in the z1, the is 1 small TCPIP.sys spike.Total = 326 for module tcpip.sysElapsed Time, > 512 usecs AND <= 1024 usecs, 2, or 0.61%Elapsed Time, > 1024 usecs AND <= 2048 usecs, 1, or 0.31%Total, 326Which power plan do you use in Windows? I can see some PPM calls from the kernel and this indicates Power saving calls are done. Edited June 13, 2012 by MagicAndre1981 Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted June 13, 2012 Author Share Posted June 13, 2012 I downloaded that LatencyMon, and it says the problem is whit raspppoe.sys ! But i dont know what to do whit it, i tried to replace it, but it is protected and i cant change that.How do you connect to the internet?Do you really need RASPPPoE?http://en.wikipedia.org/wiki/RASPPPoEhttp://en.wikipedia.org/wiki/Point-to-Point_Protocol_over_Ethernet Link to comment Share on other sites More sharing options...
lofagi Posted June 13, 2012 Share Posted June 13, 2012 I downloaded that LatencyMon, and it says the problem is whit raspppoe.sys ! But i dont know what to do whit it, i tried to replace it, but it is protected and i cant change that.How do you connect to the internet?Do you really need RASPPPoE?http://en.wikipedia.org/wiki/RASPPPoEhttp://en.wikipedia.org/wiki/Point-to-Point_Protocol_over_EthernetIm using a CableLan, n connect whit a wired modem, and im using the dial up all the time when im connecting to the internet. Rasppoe.sys is a system file isnt it? Should i try a wireless router whit a wireless lancard or wireless usb adapter? Link to comment Share on other sites More sharing options...
lofagi Posted June 13, 2012 Share Posted June 13, 2012 Btw, the problem is appear when i'm downloading, using utorrent, but when im just simple surfing, there is not that high dpc latency, or 1 sec freeze or didnt notice yet :] Link to comment Share on other sites More sharing options...
iatnuolas Posted June 13, 2012 Share Posted June 13, 2012 Which power plan do you use in Windows? I can see some PPM calls from the kernel and this indicates Power saving calls are done. i have everything set to maximum performance, with all the CPU/USB/PCI power savings set to disabled, also, the CPU is set to never idle due to the whistle noise Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted June 13, 2012 Author Share Posted June 13, 2012 Im using a CableLan, n connect whit a wired modem, and im using the dial up all the time when im connecting to the internet. Rasppoe.sys is a system file isnt it? Btw, the problem is appear when i'm downloading, using utorrent, but when im just simple surfing, there is not that high dpc latency, or 1 sec freeze or didnt notice yet :]this explains why it happens. This driver does the RAS Dialup over LAN.Should i try a wireless router whit a wireless lancard or wireless usb adapter?If you have a wireles router use it. I'm also using a router and use WLAN and I have no issues. Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted June 13, 2012 Author Share Posted June 13, 2012 i have everything set to maximum performance, with all the CPU/USB/PCI power savings set to disabled, also, the CPU is set to never idle due to the whistle noisein this case something else hangs.Run this command it adds some hang tracing:xperf -on latency+DISPATCHER+POWER -stackwalk Profile+CSWITCH+ReadyThread -Buffersize 1024 -MaxFile 512 -FileMode Circular && timeout -1 && xperf -d Wait_trace.etlZip the generated file and send it to me. Link to comment Share on other sites More sharing options...
Anonymous101 Posted June 14, 2012 Share Posted June 14, 2012 Sweet I Got the link https://www.dropbox....C_Interrupt.zip hope this is right again thank u for the helpYou have ACPI.sys DPC issues. This often indicates CPU temperature issues. Update the BIOS, clean the CPU cooler from dust, reset the Windows powerplan options. Does this help?Ok so i went to update the bios and my laptop shut off at the end of the flash and update i lost my windows and had to re install it i then took the laptop apart cleaned the dust and am currently installing the drivers and everything as we speek so far no issues thanks a million i will be in touch if any issues arise i think it was the dust as far as resetting the power plan i havent done anything with it Thnks a Again Life saver Link to comment Share on other sites More sharing options...
lofagi Posted June 14, 2012 Share Posted June 14, 2012 (edited) Today i went to my friend and i tried the router, but there was the same result. We tried almost everyting, but nothing change. Then we deleted the OS, and update the SSD firmware. Now i have almost the same problem. Almost. Still i have high latency, but only the freezes are gone. I dont know it can be "normal" or not. At this picture im doing several things at the same time. Downloading, around 950 Kb/s, watching a film, chating whit my friend, and installing AVG. That 2 high red result made after i started to install AVG. Then high latency gone again. Can it be normal? Or this is still a problem. As i told, the freeze are gone.Edit: i dont know why did not load my image there here is the link : https://www.dropbox.com/s/78zjmpoi45bw58g/dpc_high.jpgUPDATE: to bad, but already had a sound freeze, but also when i installed a program. Edited June 14, 2012 by lofagi Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted June 15, 2012 Author Share Posted June 15, 2012 Thnks a Again Life saverYou're welcome https://www.dropbox.com/s/78zjmpoi45bw58g/dpc_high.jpgUPDATE: to bad, but already had a sound freeze, but also when i installed a program.run the xperf command to capture the sound freezes while installing a program. Link to comment Share on other sites More sharing options...
iatnuolas Posted June 15, 2012 Share Posted June 15, 2012 andre, just finished reinstalling windows on a clean SSD, this is using the network card from before, with everything else the same, the video card drivers, pci position etcsent you the file, it seems to be a lot better now so hopefully this will look clean, thanks a lot Link to comment Share on other sites More sharing options...
lofagi Posted June 15, 2012 Share Posted June 15, 2012 I tried to made that report, but im not sure it's done.I uploaded 3 files:1. kernel.etl : http://dl.dropbox.com/u/7161077/DPC/interrupts.etl2. interrupts.etl : http://dl.dropbox.com/u/7161077/DPC/interrupts.etl3. picture from latencymon : http://dl.dropbox.com/u/7161077/DPC/highdpc.jpgI totally gave up now Link to comment Share on other sites More sharing options...
Anonymous101 Posted June 16, 2012 Share Posted June 16, 2012 Sweet I Got the link https://www.dropbox....C_Interrupt.zip hope this is right again thank u for the helpYou have ACPI.sys DPC issues. This often indicates CPU temperature issues. Update the BIOS, clean the CPU cooler from dust, reset the Windows powerplan options. Does this help?Ok so i went to update the bios and my laptop shut off at the end of the flash and update i lost my windows and had to re install it i then took the laptop apart cleaned the dust and am currently installing the drivers and everything as we speek so far no issues thanks a million i will be in touch if any issues arise i think it was the dust as far as resetting the power plan i havent done anything with it Thnks a Again Life saverOk So Day 3 and i am having the same issues with the ACPI.sys i ran the steps u said in your guid and in the DPC CPU Usage summary table i see the ACPI.sys as being the Highest spike i updated the bios and took it apart cleaned all the dust i have not however set the power plan how do i go about doing this i do not know what to set it to as far as dim display turn off display put computer to sleep ect allso not sure if this is related but i also get the sound glitches while playing my game again thanks for the help i am also putting the DPC_ inturrept etl in the link for u to review just in case https://www.dropbox.com/s/l13cjl46gheeb98/DPC_Interrupt.zip Link to comment Share on other sites More sharing options...
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