Anonymous101

The powerplan settings allow you to set a cpu cooler policy. Make sure it is set to "active" and NOT "passive". ahhh ok i have set it to active and still no change

I can see it. The audiodg.exe and Starcraft 2 causes the ACPI DPC usage The audiodg.exe calls Audio enhancements. Try to disable them: http://technicallyea...ents-windows-7/ Does this help? Ok i have disabled audio enhancements i am not noticing the sound glitches but am still getting system inturrepts only i am not doing anything to triger it it starts right when i start my laptop i ren another trace its stilll showing the ACPI .sys laptop still getting hot i tryed to change the power plan by just messing with the setting and now i think my fan is broke it just intermitly runs its like its runing but not really not sure if its related do u think it the acpi could be the fan being broke or is it just the windows ? not sure what i should do i still have warrenty on my laptop but only on manufacturer defects here is the link for review https://www.dropbox.com/s/mgvqfvq612brdfk/DPC_Interrupt.etl..zip

You have ACPI.sys DPC issues. This often indicates CPU temperature issues. Update the BIOS, clean the CPU cooler from dust, reset the Windows powerplan options. Does this help? Ok so i went to update the bios and my laptop shut off at the end of the flash and update i lost my windows and had to re install it i then took the laptop apart cleaned the dust and am currently installing the drivers and everything as we speek so far no issues thanks a million i will be in touch if any issues arise i think it was the dust as far as resetting the power plan i havent done anything with it Thnks a Again Life saver Ok So Day 3 and i am having the same issues with the ACPI.sys i ran the steps u said in your guid and in the DPC CPU Usage summary table i see the ACPI.sys as being the Highest spike i updated the bios and took it apart cleaned all the dust i have not however set the power plan how do i go about doing this i do not know what to set it to as far as dim display turn off display put computer to sleep ect allso not sure if this is related but i also get the sound glitches while playing my game again thanks for the help i am also putting the DPC_ inturrept etl in the link for u to review just in case https://www.dropbox.com/s/l13cjl46gheeb98/DPC_Interrupt.zip

You have ACPI.sys DPC issues. This often indicates CPU temperature issues. Update the BIOS, clean the CPU cooler from dust, reset the Windows powerplan options. Does this help? Ok so i went to update the bios and my laptop shut off at the end of the flash and update i lost my windows and had to re install it i then took the laptop apart cleaned the dust and am currently installing the drivers and everything as we speek so far no issues thanks a million i will be in touch if any issues arise i think it was the dust as far as resetting the power plan i havent done anything with it Thnks a Again Life saver

Sweet I Got the link https://www.dropbox.com/s/l13cjl46gheeb98/DPC_Interrupt.zip hope this is right again thank u for the help

ok i found the DPC_Interrupt.etl i cant get it under 500k to upload i managed to get it from 16mb to 2 but still cant get it smaller i tried i appreciate your time i don't mean to be making something so simple difficult just bare with me I also am getting this message when i try to use winzip to try and compress it Action: Add (and replace) files Include subfolders: yes Save full path: no You are trying to create a new Zip file on a disk that is read-only: "C:\Windows\System32\DPC_Interrupt.zipx". Irrecoverable Error: The archive file cannot be opened for output. So i just right clicked and sent to compressed folder on desktop and it became a zip folder smaller than the original

thanks for the reply how do i do that like i said i have no clue how to do anything i can however follow directions well should i run another trace i am not evan sure if i did it right not sure if this is right but i found a file named kernel.etl let me re fraze that i tryed to upload it takes to long and dosent up load is that the xperf trace file?

Dear MagicAndre1981 Thank U very Much for Your Guide Very insightful especially for people like me that know nothing about this sort of thing I have followed your guide as far as i could understand i managed to get the results and got the second latency mon program u mentioned i have had these problems for about 2 or 3 months now and have been researching how to fix it until i found your guide and narrowed the problems down to the drivers from your guide my issues are mainly my computer getting really hot and every now and again just shutting off i am guessing from the heat when i first had the issues i formatted my laptop and then had the same issues then i found out about the system interrupts not sure if explaining the issues will help the other ones are the pops in the sound my wireless adapter disabling its self mainly while downloading then i have to restart just to get it working and while playing a game star-craft 2 is usually when it gets bad the game lags i turned the graphics down but still lags then eventually my computer shuts off again with the heat i have checked all my drivers no little yellow symbol i found in system devices 7 drivers with no drivers for the device i have tried to research all i can at this point i am just shooting in the dark and am in need of some sort of help or guide any help would be greatly appreciated thank u for your time