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SoundMax integrated audio not working

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I have pieced together a system using a board from an HP COMPAQ D530 SFF. System information is listed below. After many attempts with different speakers (that I know are working) and four different sound cards plugged into different PCI slots, I still am unable to get any sound. Drivers installed properly in device manager and, as far as I can tell, everything is properly configured.

The only thing that is going on that I cannot really explain would be a message I received 'power surge on hub port'. This messaged appeared after I had plugged in my flash drive as well as the speaker cable into the back of the PC.

Do I need a stronger power supply? I am a little bit confused since the sound worked in the HP computer before I removed the board from it.

Any help would be greatly appreciated.

Austin

  • Author

Here is the system information:

Operating System System Model

Windows XP Professional Service Pack 3 (build 2600) Hewlett-Packard HP d530 SFF(PA737UC)

System Serial Number: USU419092F

Asset Tag: USU419092F

Chassis Serial Number: USU419092F

Enclosure Type: Tower

Processor a Main Circuit Board b

2.80 gigahertz Intel Pentium 4

8 kilobyte primary memory cache

512 kilobyte secondary memory cache Board: Hewlett-Packard 085Ch

Serial Number: USU419092F

Bus Clock: 800 megahertz

BIOS: Hewlett-Packard 786B2 v1.11 07/10/2003

Drives Memory Modules c,d

320.06 Gigabytes Usable Hard Drive Capacity

316.65 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8481B [CD-ROM drive]

NU DVDRW DDW-082 [CD-ROM drive]

3.5" format removeable media [Floppy drive]

Corsair Flash Voyager USB Device [Hard drive] (8.05 GB) -- drive 1

Hitachi HDT725032VLAT80 [Hard drive] (320.07 GB) -- drive 0, s/n VF2200R20MY5NL, rev V54OA42A, SMART Status: Healthy

2040 Megabytes Installed Memory

Slot 'DIMM1' has 1024 MB (serial number B1DC346C)

Slot 'DIMM2' has 512 MB

Slot 'DIMM3' has 512 MB

Slot 'DIMM4' is Empty

Local Drive Volumes

c: (NTFS on drive 0) 320.06 GB 316.65 GB free

Network Drives

None detected

Users (mouse over user name for details) Printers

local user accounts last logon

Administrator

6/8/2009 10:55:11 AM (admin)

local system accounts

Guest

never

HelpAssistant

never

Marks a disabled account; Marks a locked account None detected

Controllers Display

Standard floppy disk controller

Intel® 82801EB Ultra ATA Storage Controllers - 24D1

Intel® 82801EB Ultra ATA Storage Controllers - 24DB

Primary IDE Channel [Controller] (2x)

Secondary IDE Channel [Controller] (2x) Intel® 82865G Graphics Controller [Display adapter]

Default Monitor

Bus Adapters Multimedia

Intel® 82801EB USB Universal Host Controller - 24D2

Intel® 82801EB USB Universal Host Controller - 24D4

Intel® 82801EB USB2 Enhanced Host Controller - 24DD SoundMAX Integrated Digital Audio

Communications Other Devices

Broadcom NetXtreme Gigabit Ethernet

primary Auto IP Address: 192.168.1.244 / 24

Gateway: 192.168.1.115

Dhcp Server: 192.168.1.115

Physical Address: 00:0F:20:34:97:CA

Networking Dns Servers: 192.168.1.118

192.168.1.119

USB Human Interface Device

Standard 101/102-Key or Microsoft Natural PS/2 Keyboard

HID-compliant mouse

PS/2 Compatible Mouse

USB Mass Storage Device

USB Root Hub (3x)

Virus Protection [back to Top]

AVG Anti-Virus Free Version 8.5

Realtime File Scanning On

I have pieced together a system using a board from an HP COMPAQ D530 SFF. System information is listed below. After many attempts with different speakers (that I know are working) and four different sound cards plugged into different PCI slots, I still am unable to get any sound. Drivers installed properly in device manager and, as far as I can tell, everything is properly configured.

The only thing that is going on that I cannot really explain would be a message I received 'power surge on hub port'. This messaged appeared after I had plugged in my flash drive as well as the speaker cable into the back of the PC.

Do I need a stronger power supply? I am a little bit confused since the sound worked in the HP computer before I removed the board from it.

Any help would be greatly appreciated.

Austin

From what I understand, you're trying to get another sound card working in a machine that already has integrated on-board audio. What you'll have to do (and what I suggest doing) is disable the on-board audio in your BIOS, disable the on-board audio in your device manager (if it still appears in the list), then physically install whatever sound card you want into a free PCI slot, and finally, install whatever drivers XP may ask for. I highly doubt having a stronger power supply would fix the problem (or for that matter, have anything to do with your initial problem).

Let us know how it works out! :thumbup

  • Author

It all started because the integrated audio did not work, which is why I tried pci sound cards. I just wanted the sound to work. Period. I will disable the on-board sound in bios and see if that works; however, every sound card I installed on top of the integrated audio resulted in no longer having the integrated audio listed in device manager.

My issue is that I know the integrated sound worked previously, so I am wondering if there is something that I am missing?

D530 SFF boards are a right pain in the hoop.

Reset the bios defaults and try again. Make sure you also download Hp driver SP27103

Older drivers and some newer ones give off a chipmunk style effect

Edited by Kubix

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