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BenQ CD/DVD Burner Error

Jeremy
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Jeremy

Jeremy

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I've had this BENQ DVD DD DW1640 for over 2 years now and I have burnt many hundreds of CDs and DVDs, maybe 1000+.

I'm having this erratic problem where 4/5 DVDs will fail to burn. The progress gets to 95-96% and then Fails.

I'm using Windows XP Pro SP2 nLited w/ SP3 installed overtop... yeah it's messy.

(Don't accuse nLite and tell me to use a fresh copy because I've been using this installation for 2 years and never had a burning related problem until now.)

I've tried Nero 7.9.6.0 and 8.3.2.1.

I've cleaned the inside of the drive with compressed air.

I've disconnected and cleaned the connectors and reconnected, ensuring a secure connection.

I've looked for firmware updates and they say I'm up-to-date.

I'm using Verbatim DVD+R 16x. My drive supports 16x.

I was able to burn a CD+R and all 5 of the DVD+DLs I purchased which were also Verbatim.

In Nero I'm using the DVD-ROM (UDF) format to burn 4+GB ISOs. The disc method is "Disk-At-Once".

Can I provide anymore info? Any solutions?

Thanks,

Jeremy

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Jeremy

Jeremy

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The error given by Nero is "Invalid Block Address".

Here is the log.

Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 7.9.6.0
Internal Version: 7, 9, 6, 0

Recorder:			 <BENQ DVD DD DW1640>	  Version: BSIB - HA 1 TA 0 - 7.9.6.0
 Adapter driver:	  <IDE>					 HA 1
 Drive buffer  :	  2048kB
 Bus Type	  :	  default (0) -> ATAPI, detected: ?
CD-ROM:			   <JJ1203U  XJT402R		 >Version: 1.01 - HA 1 TA 1 - 7.9.6.0
 Adapter driver:	  <IDE>					 HA 1

=== Scsi-Device-Map ===
DiskPeripheral	   : ST3160812AS					  atapi Port 1 ID 0  DMA: On 
DiskPeripheral	   : ST3160812AS					  atapi Port 2 ID 0  DMA: On 
DiskPeripheral	   : ST3500320AS					  atapi Port 4 ID 0  DMA: On 
CdRomPeripheral	  : BENQ DVD DD DW1640			   atapi Port 5 ID 0  DMA: On 
CdRomPeripheral	  : JJ1203U XJT402R		 1.01  a6nvs5f7 Port 6 ID 0  DMA: Off

=== CDRom-Device-Map ===
BENQ DVD DD DW1640		 F:   CdRom0
JJ1203U XJT402R			G:   CdRom1
=======================

AutoRun : 1
Excluded drive IDs: 
WriteBufferSize: 83886080 (0) Byte
BUFE		   : 0
Physical memory	 : 2046MB (2095532kB)
Free physical memory: 1652MB (1692140kB)
Memory in use	   : 19 %
Uncached PFiles: 0x0
Use Inquiry	: 1
Global Bus Type: default (0)
Check supported media : Disabled (0) 

1.6.2008
UDF compilation
5:16:36 PM	#1 Text 0 File SCSIPTICommands.cpp, Line 424
	LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

5:16:36 PM	#2 Text 0 File Isodoc.cpp, Line 6663
	UDF document burn settings
	------------------------------------------
	Determine maximum speed : FALSE
	Simulate				: FALSE
	Write				   : TRUE
	Finalize CD			 : TRUE
	Multisession			: FALSE
	Burning mode			: DAO
	Mode					: 1
	UDF Mode				: pure
	UDF Options			 : automatic
	UDF Revision			: 1.02
	UDF Partition Type	  : physical

5:16:36 PM	#3 Text 0 File Burncd.cpp, Line 3508
	Turn on Disc-At-Once, using DVD media

5:16:36 PM	#4 Text 0 File DlgWaitCD.cpp, Line 307
	Last possible write address on media:  2295103 (510:01.28, 4482MB)
	Last address to be written:			2287855 (508:24.55, 4468MB)

5:16:36 PM	#5 Text 0 File DlgWaitCD.cpp, Line 319
	Write in overburning mode: NO (enabled: CD DVD)

5:16:36 PM	#6 Text 0 File DlgWaitCD.cpp, Line 2964
	Recorder: BENQ DVD DD DW1640, Media type: DVD+R

5:16:36 PM	#7 Text 0 File DlgWaitCD.cpp, Line 493
	>>> Protocol of DlgWaitCD activities: <<<
	=========================================

5:16:36 PM	#8 Text 0 File ThreadedTransferInterface.cpp, Line 793
	Setup items (after recorder preparation)
	 0: TRM_DATA_MODE1 ()
		2 indices, index0 (150) not provided
		original disc pos #0 + 2287856 (2287856) = #2287856/508:24.56
		relocatable, disc pos for caching/writing not required/ required
		-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2287856 blocks [F: BENQ DVD DD DW1640]
	--------------------------------------------------------------

5:16:36 PM	#9 Text 0 File ThreadedTransferInterface.cpp, Line 995
	Prepare [F: BENQ DVD DD DW1640] for write in CUE-sheet-DAO
	DAO infos:
	==========
	 MCN: ""
	 TOCType: 0x00; Session Closed, disc fixated
	 Tracks 1 to 1:								  Idx 0		 Idx 1	  Next Trk
	   1: TRM_DATA_MODE1, 2048/0x00, FilePos			 0			 0	4685529088, ISRC ""
	DAO layout:
	===========
	 ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
			0 |  lead-in |   0 |	0x41 |		0 |		0 | 0x00
			0 |		1 |   0 |	0x41 |		0 |		0 | 0x00
			0 |		1 |   1 |	0x41 |  2287856 |		0 | 0x00
	  2287856 | lead-out |   1 |	0x41 |		0 |		0 | 0x00

5:16:36 PM	#10 Text 0 File SCSIPTICommands.cpp, Line 215
	SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

5:16:36 PM	#11 Text 0 File Burncd.cpp, Line 4294
	Caching options: cache CDRom or Network-No, small files-No (<64KB)

5:16:36 PM	#12 Phase 36 File dlgbrnst.cpp, Line 1762
	Burn process started at 16x (22,160 KB/s)

5:16:36 PM	#13 Text 0 File ThreadedTransferInterface.cpp, Line 2721
	Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

5:16:36 PM	#14 SPTI -1066 File SCSIPassThrough.cpp, Line 179
	CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
	Sense Key:  0x05 (KEY_ILLEGAL_REQUEST)
	Sense Code: 0x24
	Sense Qual: 0x00
	CDB Data:   0xAD 00 00 00 00 00 00 00 08 04 00 00 
	Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 24 
	Buffer x046f5800: Len x804

5:16:36 PM	#15 CDR -1207 File DVDR.cpp, Line 6477
	Book Type automatically set to: Current recorder setting

5:16:36 PM	#16 Text 0 File DVDPlusRW.cpp, Line 675
	Start write address at LBA 0
	DVD high compatibility mode: Yes

5:16:36 PM	#17 Text 0 File ThreadedTransfer.cpp, Line 269
	Pipe memory size 83836800

5:21:51 PM	#18 SPTI -1064 File SCSIPassThrough.cpp, Line 179
	CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1064)
	Sense Key:  0x05 (KEY_ILLEGAL_REQUEST)
	Sense Code: 0x21
	Sense Qual: 0x02
	CDB Data:   0x2A 00 00 1F EE 40 00 00 20 00 00 00 
	Sense Area: 0x71 00 05 00 00 00 00 12 00 00 00 00 21 02 
	Buffer x06053640: Len x10000
	0x72 16 B7 2D 20 1E 82 59 4B 6D E9 43 B0 ED 1A 66 
	0x7C 33 E0 0D FD 7A 2C BB 52 82 8C E7 37 55 B3 35 
	0xDA 0C 18 22 4C EF 18 00 76 71 67 21 3F D9 73 4F 

5:21:51 PM	#19 CDR -1064 File Writer.cpp, Line 303
	Invalid block address
	F: BENQ DVD DD DW1640

5:22:03 PM	#20 Text 0 File DVDPlusRW.cpp, Line 935
	EndDAO: Last written address 2092608

5:22:04 PM	#21 Phase 38 File dlgbrnst.cpp, Line 1762
	Burn process failed at 16x (22,160 KB/s)

5:22:04 PM	#22 Text 0 File SCSIPTICommands.cpp, Line 261
	SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

5:22:09 PM	#23 Text 0 File Cdrdrv.cpp, Line 11185
	DriveLocker: UnLockVolume completed

5:22:09 PM	#24 Text 0 File SCSIPTICommands.cpp, Line 424
	UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

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