Need help with PC - javascript has stopped working

[Jimbo80]

I had a virus on my PC which a friend of mine got rid of.

But my computer is going a bit barmy since and I think he's corrputed the javascript or maybe even deleted it (when I go to Start>Run>regsvr32 jscript.dll it comes up as failed).

The search assistant and system restore don't work at all, they just come up as completely blank.

Windows Media Player won't load, not even when I click on a video or song and ask to play it in WMP.

Online I can't log into certain websites, anything or any link that requires javascript won't work (such as youtube, it says javascript is turned off but it's enabled in Internet Options)... all these things were working fine even when I had the virus.

I've run scans and it's not showing any viruses, so I don't think it's to do with another virus.

I have Windows XP. I have Avast Anti Virus, SUPERAntiSpyware and SpywareBlaster installed.

Has anyone got any ideas on how to rectify this, it would be very much appreciated.

THANKS

[nitroshift]

Try Dial-a-Fix and tell us if you still have this issue.

Good luck!

PS. Welcome to THE forum!!

[Jimbo80]

Hi nitroshift, thanks for the reply.

What's dial a fix? Sorry, I have literally zero knowledge about PC's!

jim

[Mijzelf]

http://wiki.djlizard.net/Dial-a-fix#Mirror...2C_and_articles

[Jimbo80]

Thanks for the link Mijzelf.

I ran Dial A Fix and it came up with the following:

An error occured during thr registration of the file: C:\WINDOWS\system32\jscript.dll (version 5.7.0.16535). This object may be corrupted.

An error occured during thr registration of the file: C:\WINDOWS\system32\vscript.dll (version 5.7.0.16535). This object may be corrupted.

Jim

[cluberti]

Thanks for the link Mijzelf.

I ran Dial A Fix and it came up with the following:

An error occured during thr registration of the file: C:\WINDOWS\system32\jscript.dll (version 5.7.0.16535). This object may be corrupted.

An error occured during thr registration of the file: C:\WINDOWS\system32\vscript.dll (version 5.7.0.16535). This object may be corrupted.

Jim

That makes sense, as these files are directly responsible for jscript execution. I would go into add/remove programs and remove the windows script host 5.7 (if you can), and then re-download the package and reinstall.

[Jimbo80]

Hi cluberti, thanks for the reply.

Windows Script isn't listed in the Add/Remove programs in Control Panel.

I tried reinstalling it from the Microsoft website and although a box came up INSTALLED, an error box also came up saying error registering the ocx c:\windows\system32\jscript.dll

Jim

[cluberti]

Hi cluberti, thanks for the reply.

Windows Script isn't listed in the Add/Remove programs in Control Panel.

I tried reinstalling it from the Microsoft website and although a box came up INSTALLED, an error box also came up saying error registering the ocx c:\windows\system32\jscript.dll

Jim

I would say try running regsvr32 /u %windir%\system32\jscript.dll and then run regsvr32 /i %windir%\system32\jscript.dll (try it without the /i if you get an error). After that, regardless of whether or not the commands worked, try dial-a-fix again.

[Jimbo80]

I would say try running regsvr32 /u %windir%\system32\jscript.dll and then run regsvr32 /i %windir%\system32\jscript.dll (try it without the /i if you get an error). After that, regardless of whether or not the commands worked, try dial-a-fix again.

Hi cluberti, they came up as failed, and again in Dial a Fix jscript and vscript came up as failed again.

Any ideas?

Thanks for your help so far.

Jim

[cluberti]

I would say try running regsvr32 /u %windir%\system32\jscript.dll and then run regsvr32 /i %windir%\system32\jscript.dll (try it without the /i if you get an error). After that, regardless of whether or not the commands worked, try dial-a-fix again.

Hi cluberti, they came up as failed, and again in Dial a Fix jscript and vscript came up as failed again.

Any ideas?

Thanks for your help so far.

Jim

Well, a repair install and reinstall of jscript and IE7 would be my first suggestion, although a clean install once you get any virus is my first inclination - you will never be able to know with 100% certainty that the machine is ever truly clean again. I know it is drastic, but fixing the problem the virus caused will take you longer (and again, without the 100% certainty you're actually clean) than it will to back up your data and start fresh.

[Jimbo80]

Hi cluberti,

My PC came with Windows XP already loaded so I don't have a disc to completely reinstall everything (although I do have a Dell Reinstallation disc.)

If I did have a disc I would be reluctant to completely start again as last time I was advised to do this (about 8 years ago) it completely mucked the PC up and I spent almost as much money trying to fix it than it would have cost to buy a new PC.

I tried reinstalling jscript and internet explorer but either has made any difference.

Jim

[Jimbo80]

Has anybody got any brain waves?

jim

[gunsmokingman]

Since you have tried the suggestions and they did not work.

1:\ You could try a install from windows and do a update type of install

2:\ Do a full format and a reinstall the whole OS.

[Mijzelf]

I tried reinstalling it from the Microsoft website and although a box came up INSTALLED, an error box also came up saying error registering the ocx c:\windows\system32\jscript.dll

Did you rename or remove the damaged jscript.dll before? The installer will not replace it if it can read the version number, and the versionnumber is not older than the version the installer contains.

[Tarun]

Have you tried using the SFC Purge and SFC Scan in Dial-a-fix Tools (hammer icon) section?