roud9 Posted December 3, 2007 Share Posted December 3, 2007 Hi,when I tring to install I get this error:why?Thank Link to comment Share on other sites More sharing options...
PC_LOAD_LETTER Posted December 3, 2007 Share Posted December 3, 2007 this article says it applies to SP2 but could apply to SP3 as wellhttp://support.microsoft.com/kb/873148if that doesnt work, you could try creating a new administrator level account on the PC, login to it and run MS update. if that works then its something in your users profile. Not the best solution but it would give you a better idea of the problem. Link to comment Share on other sites More sharing options...
gosh Posted December 3, 2007 Share Posted December 3, 2007 It's a registry key:763.250: DoInstallation:DoRegistryUpdates failedThe section is ProductInstall.GlobalRegistryChanges.Install 763.250: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for ProductInstall.GlobalRegistryChanges.Install error: 0x5What is happening is an inf section is not able to update a registry key because access is denied. If you extract or run sp3 it should have an update folder. In this folder should be a 1 meg inf file such as update.inf. Open this inf and search for ProductInstall.GlobalRegistryChanges.Install. Under this section note what registry keys it mentions, and check the registry permissions for these keys.-gosh Link to comment Share on other sites More sharing options...
roud9 Posted December 3, 2007 Author Share Posted December 3, 2007 It's a registry key:763.250: DoInstallation:DoRegistryUpdates failedThe section is ProductInstall.GlobalRegistryChanges.Install 763.250: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for ProductInstall.GlobalRegistryChanges.Install error: 0x5What is happening is an inf section is not able to update a registry key because access is denied. If you extract or run sp3 it should have an update folder. In this folder should be a 1 meg inf file such as update.inf. Open this inf and search for ProductInstall.GlobalRegistryChanges.Install. Under this section note what registry keys it mentions, and check the registry permissions for these keys.-gosh[ProductInstall.GlobalRegistryChanges.Install] DelReg=Product.Del.Reg AddReg=Product.Add.Regwhich key I have to look permissions? Link to comment Share on other sites More sharing options...
easy Posted December 3, 2007 Share Posted December 3, 2007 (edited) [ProductInstall.GlobalRegistryChanges.Install] DelReg=Product.Del.Reg AddReg=Product.Add.Regwhich key I have to look permissions?search in updspapi.log at "del.reg" then in registry you must give the permissions thx gosh, qeek Edited December 3, 2007 by easy Link to comment Share on other sites More sharing options...
DizzyDen Posted December 5, 2007 Share Posted December 5, 2007 [ProductInstall.GlobalRegistryChanges.Install] DelReg=Product.Del.Reg AddReg=Product.Add.Regwhich key I have to look permissions?now search the same inf file you saw this in for [Product.Del.Reg] and [Product.Add.Reg]Those sections will tell you what registery entries are trying to be deleted and added/modified. Make sure you have permissions to those registery keys via regedit. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now