Win xp sp3 build 3244

[roud9]

Hi,

when I tring to install I get this error:

why?

Thank

[PC_LOAD_LETTER]

this article says it applies to SP2 but could apply to SP3 as well

http://support.microsoft.com/kb/873148

if that doesnt work, you could try creating a new administrator level account on the PC, login to it and run MS update. if that works then its something in your users profile. Not the best solution but it would give you a better idea of the problem.

[gosh]

It's a registry key:

763.250: DoInstallation:DoRegistryUpdates failed

The section is ProductInstall.GlobalRegistryChanges.Install

763.250: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for ProductInstall.GlobalRegistryChanges.Install error: 0x5

What is happening is an inf section is not able to update a registry key because access is denied. If you extract or run sp3 it should have an update folder. In this folder should be a 1 meg inf file such as update.inf. Open this inf and search for ProductInstall.GlobalRegistryChanges.Install. Under this section note what registry keys it mentions, and check the registry permissions for these keys.

-gosh

[roud9]

It's a registry key:

763.250: DoInstallation:DoRegistryUpdates failed

The section is ProductInstall.GlobalRegistryChanges.Install

763.250: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for ProductInstall.GlobalRegistryChanges.Install error: 0x5

What is happening is an inf section is not able to update a registry key because access is denied. If you extract or run sp3 it should have an update folder. In this folder should be a 1 meg inf file such as update.inf. Open this inf and search for ProductInstall.GlobalRegistryChanges.Install. Under this section note what registry keys it mentions, and check the registry permissions for these keys.

-gosh

[ProductInstall.GlobalRegistryChanges.Install]

DelReg=Product.Del.Reg

AddReg=Product.Add.Reg

which key I have to look permissions?

[easy]

[ProductInstall.GlobalRegistryChanges.Install]

DelReg=Product.Del.Reg

AddReg=Product.Add.Reg

which key I have to look permissions?

search in updspapi.log at "del.reg"

then in registry you must give the permissions

thx gosh, qeek

Edited December 3, 2007 by easy

[DizzyDen]

[ProductInstall.GlobalRegistryChanges.Install]

DelReg=Product.Del.Reg

AddReg=Product.Add.Reg

which key I have to look permissions?

now search the same inf file you saw this in for [Product.Del.Reg] and [Product.Add.Reg]

Those sections will tell you what registery entries are trying to be deleted and added/modified. Make sure you have permissions to those registery keys via regedit.