Problem with new sound card i bought

[Johnny Plime]

First of all excuse me if i'm posting it at the wrong forum.

Well i bought new sound card because my on board sound card doesn't work

I bought the most cheap sound card that was in the shop it called C-Media CMI 8738-6CH

well after i installed the sound card on the motherboard and installed the drivers i did restart and after the windows loaded i see black screen and i need to wait for about 2~3 minutes if not more until the "Welcome" shows up

My operation system is Windows XP Pro SP2

Motherboard:

CPU Type Intel Pentium 4, 3000 MHz (15 x 200)

Motherboard Name Asus P4S800-MX (3 PCI, 1 AGP, 2 DDR DIMM, Audio, Video, LAN)

Motherboard Chipset SiS 661FX

System Memory 1024 MB (PC3200 DDR SDRAM)

BIOS Type Award Modular (09/02/04)

Communication Port Communications Port (COM1)

Communication Port ECP Printer Port (LPT1)

Display:

Video Adapter NVIDIA GeForce 6200 (256 MB)

3D Accelerator nVIDIA GeForce 6200 AGP

Monitor LG L1750SQ [17" LCD] (1504100316)

Multimedia:

Audio Adapter C-Media CMI8738/C3DX Audio Device

Audio Adapter SiS 7012 Audio Device

any solution for this?

Thank You

Johnny Plime

Edited August 19, 2007 by puntoMX

[DigeratiPrime]

try disabling the onboard audio from the bios menu, also what drivers did you install: from a cd or the latest from the manufacturers website?

http://www.download.com/CMI8738-WDM-Driver...&tag=button

[Johnny Plime]

how can i disable the onbord sound card from the bios? and i tried all kind of drivers those u gave me the CD that coming with the sound card, from the C-Media site and some other and still i got this black screen

when the windows start up i can hear sound and all that but this black screen is annoying

maybe the sound card doesn't match the requirements or the motherboard? i mean like bad mix?

[puntoMX]

Fist disable the onboard audio in the BIOS like DigeratiPrime told you (Use your users manual if you don’t know how to do it, if you don’t have one download it from the motherboard maker website).

If that doesn’t work place the Soundcard in an other PCI-slot (Fastest way), it could be on the same IRQ as your VGA card for example.

But, your hardware could been damaged, look for bad capacitors on your motherboard for example. I’ve seen it before, onboard sound doesn’t work any more and all that it’s connected to the PCI lanes also doesn’t work (100%).

[nmX.Memnoch]

it could be on the same IRQ as your VGA card for example

This shouldn't be an issue if the motherboard properly supports ACPI.

Disabling the onboard sound should solve the problem.

[puntoMX]

it could be on the same IRQ as your VGA card for example

This shouldn't be an issue if the motherboard properly supports ACPI.

Shouldn’t be indeed, but in 70% it is a problem, even if you set the IRQs manual in the BIOS... An example is the onboard sound that you refer too...

[nmX.Memnoch]

Again, if the motherboard properly supports ACPI there should never be a need to manually set any IRQs in the BIOS. I haven't manually set a single IRQ since I started using XP years ago.

ACPI in Windows XP is going to take over and do what it wants with the IRQs anyway (unless you start manually setting stuff in the BIOS, which shouldn't be done). Attached is an example from my work system. Keep in mind that actual IRQs only go from 0-15. Anything above that is something being handled by the OS. Notice the IRQs for my video card, sound card, USB controllers and even my SATA RAID controller.