System Won't Boot

[shawn_selig29]

hi guys, i'm trying to fix a computer for a freind, its a older ibm windows 98 machine... with 94mb ram.. amd 500mhz amd cpu....i had to replace his old hard drive as the old one had so many bad sectors... now when i installed windows 98se at first... the setup process went fine as i can tell.... but after setup fisnhed and it went to desktop.. it came up something like "windows system protection error... system hlauted press any key to continue"... even if u try to press a key it doesn't do anything.....

but i tried going into safe mode with windows 98 and it went.. so i decided to play with startup options.. still a no go....

so i decided to give windows 2000 professional a try.... after setup during the boot logo....it gives me a blue screen of death....(i didn't write down the error it gave me)....

then i went to xp professional.... same problem... done setup.. during boot logo at startup.. i get a blue screen of death saying this:

"Stop:0x0000008e (0xc000001d, 0x805501a0, 0x00000000)"

i tried taking out every pci card... and still a no go.... right now its just the hard drive, ram, mb , cpu, cd drive... and everything on mb hookedup... ... can anyone help, thxs shawn.

[submix8c]

Not enough memory for anything beyond NT/Win9x/WinME. No-go for 2000 or XP...

Msg for 98SE sounds familiar. Check on MS website for possible solution (exact message, or Google it in quotes). May have something to do with APM or BIOS AntiVirus. Try turning them off in BIOS (if present) and try again. Also may have something to do with LBA (or some such) in the BIOS... Definitely reminds me of a prob I had once (BIOS-related?). Last resort see if there's a selection (in BIOS) for "Load BIOS Defaults" (not Setup or Optimal defaults, if present).

DOH! Re-read your post... definitely has something to do with the HDD replacement. Try forcing Auto-Detect again. Used to have a problem swapping primary HDD in bro's 'puter; got sick every time until force AutoDetect again; kept retaining previous HDD parameters.

HTH

Edited July 19, 2007 by submix8c

[shawn_selig29]

ok..thanks i will look at that... i will reinstall win 98se back.... and i will take a look through the bios.. but from memory.. i don't think there is no laod factory defualts.. btw this is the computer:

Lenovo Support & downloads - Aptiva 2170-18U support

http://www-307.ibm.com/pc/support/site.wss...p;validate=true

thanks, shawn

[gosh]

If you're getting this problem doing a clean install with 2 different OS's on a brand new HD, it's obviously something with the hardware. Since safe mode is fine, i would first check the ram using msconfig in win98, clicked on advanced, select option to limit ram to 64 MB. In win2k and xp use the boot.ini switch /maxmem=64. I believe win2k only requires 32 mb of ram, and im pretty sure xp just needs 64 mb of ram, too, however some features such as FUS (fast user switching) will be disabled by default, but that's OK. Otherwise check your bios settings. There might be a bios setting to "use recommended". Make sure the HD was installed correctly. Check the DMA settings in BIOS? I'm not a hardware guru, but that's where i would start.

-gosh

[submix8c]

Yep, something fishy going on. Just downloaded the manual. You should too and read the BIOS section (GOD-awful Bios; looks kinda like Phoenix). Use "Load Factory Defaults", then set all HDD parameters to AUTO; be sure to "Save". Next boot from an Emergency Floppy (if you don't have one, go to Bootdisks.com and get one), then run FDISK and Delete Partition, reboot, FDISK and Define Partition, reboot, then FORMAT it. NOW attempt an installation.

BTW, are you using the Restore CD? This could cause trouble ("tatooing"). The main thing it does is re-install to Factory (on a new HDD) and may install incorrectly (HDD parameters hard-wired? Restore tied to the Serial #'s?). Thus, the Restore CD could be useless (unless you know what to look for, mod it, then reburn it). You might be able to find the CAB files on the CD, in which case just run Setup directly from there using the Floppy. Instructions can be found for this all over the internet ("Clean Install"), providing you have the xxxxx-xxxxx-(etc) product key to enter during installation (usually on the COA paper, the CD case, or the tower). Naturally, you would have to install any necessary drivers afterwards and any additional software on the Recovery CD would be lost-and-gone (probably). BUT you would have an operation PC.

Search on this forum (advanced search) for member "soporific"; he's pretty much wrapping together general Win98SE install/update stuff based on many other member's contributions and projects (official/unofficial Hotfixes, Upgrades, Tools, etc.). (this is 98SE right?)

Again, HTH

(Cheers, gosh! I remember seeing you around in the past; glad to "see" ya!)

[cluberti]

The bugcheck error you are seeing is actually a kernel mode exception not handled bugcheck, due to the c000001d error:

STATUS_ILLEGAL_INSTRUCTION

# {EXCEPTION}

# Illegal Instruction

# An attempt was made to execute an illegal instruction.

Assuming this is during an install (or right after), and you haven't installed any additional drivers or software, you should definitely try the basics as the others here have said. Also, this is a fairly common bugcheck with older machines with older BIOS levels, and can be caused by BIOS memory caching or shadowing (try disabling those, btw). Otherwise, upgrade the BIOS or try a different hard disk (yes, the BIOS and the hard disk together do matter if it's an old BIOS).

Good luck, and with that machine, I'd stay sticking to Win98 would be best. It'd be painful to run WinXP without heavily nlite'ing it.

[submix8c]

Also, this is a fairly common bugcheck with older machines with older BIOS levels, and can be caused by BIOS memory caching or shadowing (try disabling those, btw). Otherwise, upgrade the BIOS or try a different hard disk

DOH! Absolutely correct! Forgot about that one... Good call! Worked for me before.

Except... shoot! Don't see that in the documentation. Bios update maybe??? Funny thing is, the BIOS update (dated 11/10/2000) indicates that this mobo is not that old (???).

[shawn_selig29]

ok....thxs to all trying to help.... i was playing with it for a while today... where i already had xp setup running on the computer.. i went into bios and truned off both l1 and l2 cahce are disabled... then it boots very very very slow.... but no blue screen....

so now i'm installing windows 98 se... its been like 1 hour so far... its been going so slow..still on 5 % copied files.... it took forever to do stuff that it use to do faster with cache on.... so my question is... is this normaly... thxs, shawn./.

[cluberti]

Yes, with cache disabled, it's very slow. However, you don't necessarily need to disable the PROCESSOR'S cache, you need to disable the BIOS caching and BIOS shadowing.

[shawn_selig29]

Yes, with cache disabled, it's very slow. However, you don't necessarily need to disable the PROCESSOR'S cache, you need to disable the BIOS caching and BIOS shadowing.

where is the option for that?.i went threw the whole bios setting and only found them options for cache..... btw the windows 98 setup is still going for the last couple hours...lol....

Edited July 24, 2007 by shawn_selig29

[submix8c]

Yes, with cache disabled, it's very slow. However, you don't necessarily need to disable the PROCESSOR'S cache, you need to disable the BIOS caching and BIOS shadowing.

Ouch! But if you can boot with both L1 (on the CPU) and L2 (on the MOBO) without STOP, it implies (AFAIK) one or the other may be bad. Long shot, I know, but try disabling one then the other (leaving the opposite enabled) and see if the results differ (one BSOD, one not, but still slow). And again, documentation does not specify BIOS Cache/Shadow options; is it present in the Upgraded BIOS, or is perhaps the documentation incorrect? IBM-modified Phoenix maybe; Compaq does/did that kind of krap, blocking access to some BIOS settings. Replaced a MOBO like that because of "hidden settings", 'cause that kind of stuff stinks. FWIW, there are "trial-ware" programs on the internet that will at least reveal some of those settings if not let you (permanently) modify them; sorry, don't remember one off-hand...

[shawn_selig29]

ok..i still can't figure this out.....i re enabled the processor cahe i guess.... and it runs much faster... but kicks out wiht protection error right at desktop.... can any one help me?.. thxs, shawn

[cluberti]

Now that you've got Windows installed, can you disable the L1 and L2 cache on the proc and reboot - does the error occur?

[shawn_selig29]

Now that you've got Windows installed, can you disable the L1 and L2 cache on the proc and reboot - does the error occur?

i will try that... although it will prolly take a hour to bootup..lol... if it does boot does that mean cpu is bad?, thxs, shawn

[cluberti]

Well, it doesn't necessarily mean the CPU is bad, but it's probable. With the cache disabled, the CPU has to do everything it would normally do in L1 and L2 cache (microsecond access time) in system RAM (milliseconds access time, which is 'years' in CPU terms). If you can boot and run (well, what would pass as running Windows on an 8086 ) with the L1 and L2 cache disabled, I'd say a new processor (or, better, a new CPU/mobo/RAM combo) is in order.