Tulip Computers, when asked for a replacement notebook harddrive we recieved an 80GB full size IDE Hard Drive. Then sent us a batch of 20 Laptops that werent even complete. People on the phone know nothing. We unfortunately got 32 Dells in. 3 minor problems so far, nothing to call Dell for. Some of my friends don't listen to me. 1 bought a Dell (he regreted it). 3 others listened to me, and are very happy.